If you still have your inner child, rejoice: games are coming back in force in companies. Recruitment, training, customer service, innovation – no sector seems to be spared. Between good old traditional games, serious games and the gamification of professional processes, there is something for everyone… especially the employer. From card games to serious games […]
To attract and retain employees, call centres are modernizing and even offering telecommuting… under certain conditions. The image of small cubicles in a windowless call centre room is changing. These conditions were certainly not unrelated to the high turnover rate of the industry (the average employment duration is one year). With competition, employers had a […]
Friends make us happy, of course, but is friendship at work good for productivity? According to an Accountemps survey of Canadian employees, 61% of participants felt that their productivity was better when they had friends among their colleagues. Various psychological and managerial explanations can explain these results. According to the results of a second survey […]
No one is safe from overindulging in a bad mood for a passing reason (broken computer, crazy customer, bad-tempered boss…). However, when this sourness persists, it can easily give way to a certain negativism that will affect colleagues’ work environment. Don’t delay reacting and doing the right things before it’s too late. Causes and […]
Colleagues who are loud, laughing and talking out loud, continuous movements and visual distractions, lack of intimacy… working in an open area is sometimes a real ordeal. Here are some tips to concentrate successfully in an open area environment. 1. Think collectively An initial solution to find an optimal work environment consists of proposing an informal […]
According to a LinkedIn study, 4% of employees leave their job after “a catastrophic first day”, while 22% resign in the first 45 days. How can this trend be reversed with a good integration plan? “The important thing is to have a plan, to have thought about it and to be ready before starting to […]
If we are to believe Donald Black (The Social Structure of Right and Wrong, 1993), the expression of discontent in the working world evolves. Employees abandon public mass events (strikes, petitions or sabotage) in favour of more private reactions, specifically incivility in the workplace. How is it manifested? What are the internal reactions? How are […]
We know that office design should be a priority for human resources. Are you trying out the open area experience? Go ahead, but not any old way! Office layout must be done intelligently by involving employees. Advice for an effective transition for an office layout that promotes collaboration. Lighted spaces with informal synergy, open area offices […]
For all HR managers, having a delicate conversation with employees can be difficult. There are however some tips to succeed with such a discussion and create a positive impact. Fernand Bélair, certified human resources consultant and an expert at conflict resolution, knows a few things about it. Animated discussions and delicate subjects arise regularly in […]
If you have had enough of stress at work or even want to avoid burnout, consider sociocracy. This method of dynamic governance is bringing satisfaction for employees, while developing productivity in organizations, as the Canadian geneticist David Suzuki says in his book Good News for a Change. What is this method of governance based on? […]
Four out of ten employees will most likely be seeking a job in the next year, but two-thirds of employers surveyed by the Robert Half firm are not concerned about retention of their workforce. Is there a problem? The Robert Half firm surveyed more than 400 Canadian professionals 18 years old and over, as well […]
To find that rare gem, more and more companies are exchanging public job offers for personal social networks. This collaboration between human resources and employees even has a name: collaborative recruitment. It must be said that asking existing employees for references has many benefits for employers. Among these are reliability and speed. So existing employees […]
