Job advice

New

job in call center on Call Center job .ca centre

Less than six months after launching the Quebecretail site for retail jobs, Montreal company jobWings is already busy with a new niche site specialized in call centre and customer service job offers. CallCenterjob.Ca became official at the opening ceremony of the 25th annual Job and Training Fair at the Montreal Convention Centre.


By the numbers

Find a job you can count on – More education… paid less…

Y's paid 25% less than their parents 30 years ago. More education... paid less...


Toolbox

How to avoid generational conflict

X, Y, and soon Z, each generation follows the next and is not like any other—except in its difficulty to be understood by the one before it. The baby boomers certainly had as much trouble with their elders as the Ys will have with the Xs and so on. In short, each generation views the new wave of young professionals as though they were a bunch of space aliens, while the newcomers, for their part, find their elders out of date and not in synch with the "new realities."


Opinion

Generation Y is coming!

Generation Y is entering the workforce, bringing with it a knowledge of new technologies, creativity, optimism, awareness of what it wants and how to get it.


Interview

Interview Christine Simard

Christine Simard possesses some 20 years' experience. In turn corporate manager, trainer or consultant, she can boast about having implemented many services both in Canada and abroad. As was the case for the baby boomer generation, generation Y (comprising youths 18 to 25 years of age) will leave a trace of its passing; perhaps not as big as that of their grandparents, but big enough to have a large impact on society. Generation Y will carve out a place for itself to a much greater extent than the generation that preceded it (generation X).


File

Generation Y: Portrait of a Generation

One is hearing about them more and more. Despite this, most of us are unable to really describe who they are. The experts predict that they will turn our habits, values and the way we think about work upside down, as did the baby boomers before them. But who are they really? Portrait of a new generation.


Oddly enough

Recruiting reaches new heights

In Japan, a country with very highexpectations from its employees, an online textile retailer last month carriedout an unusual form of recruiting that reached new heights, literally as wellas figuratively.


Toolbox

Annual evaluation interview

Evaluation: Directions for use Who actually appreciates the “notorious” ? It’s rare to find someone who perceives the event in a positive and constructive manner, whatever side of the table they may find themselves on.


Toolbox

Encourage your colleagues with a friendly pat on the back now and again…

Don’t forget to encourage your colleagues with a friendly pat on the back now and again…


Call to order

A posting for a precise location has more credibility

Work location: Various It is the number 1 criteria for candidates. THE most important, and for a good reason. Not everyone is ready to abandon everything for a job. The majority of candidates are easily more willing to change jobs rather than move to another region, province or country. Some candidates even turn up their noses at the idea of going to the other side of a bridge!


Opinion

The term retention is somewhat inappropriate.

Did you say retention or detention? The word retention seems to be used more and more in HR jargon, probably encouraged by the alarming predictions of a shortage in the labour force. This term gives a derogatory connotation to an originally positive goal: keeping one’s best resources.


Opinion

The multitude of methods available for publishing a job offer

Bad pack! By always posting your offers in the same newspaper or on the same website, you will always end up with the same pool of candidates.To not use various sources, is to ignore the variety of candidates.


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