People & Culture Coordinator

The People & Culture Coordinator plays a crucial role in our highly collaborative People & Culture team. This position supports a wide range of processes and programs, from onboarding and housing to team member events, all aimed at enhancing the overall employee experience. As the first point of contact for the Banff P&C Office, the Coordinator reports directly to the Senior Manager, People & Culture. We are seeking a candidate who is positive, self-motivated, organized, and passionate about creating exceptional experiences for staff.

The wage for this role is $23.50/hour.

This role is available for an immediate start.

• Join an inclusive, global team and make life-long connections.

• Enjoy free access to Pursuit attractions and 50% off for friends.

• Get discounts on hotel stays, dining, and retail.

• Access subsidized mental health and wellness resources.

EMPLOYEE EXPERIENCE

• Collaborate with the employee engagement team to create and communicate an exciting and meaningful rolling calendar of staff events.
• Promote staff events, track attendance, and gather feedback to continually improve future initiatives.
• Plan and facilitate new-hire orientation sessions, ensuring a welcoming and informative experience.
• Administer reward and recognition programs to ensure staff feel appreciated and valued.
• Organize local volunteer opportunities that align with Pursuit's values and promote available resources, including benefits and wellness programs.
• Serve as the primary point of contact for all team members, offering support for their inquiries and concerns.
• Partner with operational leaders to drive a positive culture through recognition and appreciation initiatives.

P&C OPERATIONS SUPPORT

• Oversee the management and maintenance of shared housing and P&C inboxes, ensuring efficient communication and prompt responses.
• Support the day-to-day operations of a busy P&C office and contribute to general P&C efforts as needed.
• Accurately and confidentially process large volumes of information both electronically and in written format.
• Support the team with external and internal recruitment processes during peak season ramp-up.
• Coordinate closely with the payroll team to ensure timely onboarding of new staff.
• Assist the P&C team with drafting and tracking offer letters.

HOUSING EXPERIENCE

• Support the housing team with coordinating tenant arrivals, departures, inter-residence moves, and the day-to-day administration of BJC housing.
• Conduct bi-weekly inspections of all properties, common spaces, and tenant units, including the associated administration.
• Support maintenance personnel and custodians with the upkeep of residence buildings and grounds, and assist with the opening and closing of seasonal residences

SELECTION CRITERIA

• At least 1 year's experience working an HR related department
  
• Positive, self-motivated, outgoing, and organized, with a passion for creating exceptional staff experiences and a commitment to continuous improvement and driving team engagement..
• Strong organizational and interpersonal skills.
• Ability to excel in a busy environment with competing priorities.
• Effective planning and deadline management skills.
• Proficient in Word, Excel, PowerPoint, Email, and experience with HRIS.
• Professional with confidential information.
• Energetic, creative, professional, and a self-starter with a strong follow-through.
• Excellent verbal and written communication skills, with the ability to build relationships and foster cooperation.