Human Resources Director

March 7 2025
Industries Accomodations, Food services
Categories Generalist, Training - Development - Improvement
Calgary, AB • Full time

JOIN OUR TEAM!

At Couche-Tard/Circle K, our mission is simple: to make our customer's lives a little easier everyday. You may have already stopped for coffee, refueling your car, or eating something on the go. Then, you know what Couche-Tard/Circle K is. We have grown into a successful global company with over 16,000 stores in 29 countries, serving almost 9 million customers every day. In total, more than 150,000 people work in our stores and offices. We make journeys easier by offering fast and friendly service. We care about our people and our communities, and we look for ways to uplift people first. Wherever your journey's going, we can help you get there. Are you ready to grow your career? Let's grow together!

Director, Human Resources

Department: Human Resources

Location: Calgary, AB (#400, 229 - 33rd Street NE Calgary, Alberta T2A 4Y6)

Type of employment: Permanent, Full Time (40 hours)

THE ROLE

The Human Resources function at Circle K is regarded as a strategic business partner to the organization, with a mandate to create and implement people development strategies to increase the organizational capabilities of the business.

In this role the Director, Human Resources will be accountable for guiding and managing all facets of the human resources function including recruitment and selection; development and implementation of training programs; employee relations management; performance development; management coaching; policy and practice development; compensation and benefits; workers compensation and legal; and safety/ loss prevention.

The Director, Human Resources reports to the Vice President of Operations, Western Canada and will provide counsel and advice, acting as an advisor to senior management on all matters regarding people, safety, culture and business strategy.

WHAT YOU'LL DO

Excited to embark on a journey with us? Here's a breakdown of the key responsibilities in this role:

Act as a key member of the Western Canadian leadership team. Leadership and development of a multidisciplinary team, including managing people leaders. Support and development of an employee-oriented company culture that emphasizes continuous improvement and high performance. Recruitment and staffing oversight, partnering with people leaders to ensure fit with organizational needs. Provide support to all people leaders with regards to succession planning and employee development/performance. Ensure compliance to all standards and regulations (WCB, WSBC, Labor Standards etc.). Policy development and documentation. Lead employee relations initiatives. Facilitation of training and group work projects as needed. Oversee and guide store operator recruitment and training, ensuring a strong bench of quality candidates is maintained. Provide oversight and support to the loss prevention & security team in achieving goals around employee/operator safety, robbery and shrink reduction etc. Guide initiatives around employee safety, wellness and health. Manage company employee communications (updates, townhalls, regulatory/policy changes, overall change management etc.). Working closely with internal compensation and benefits departments as well as ensuring compliance in record keeping and HRIS systems administration (Workday). Develop and manage the annual business plan and department budget.

WHAT YOU'LL NEED

We want you to join our team! Here's what we're looking for:

Education

  • A post-secondary degree or diploma in Human Resources, Business Administration and/or a related program is required. A candidate who holds or is working towards their CPHR designation is strongly preferred.

Experience:

  • A minimum of 8 years of progressive human resources experience within a generalist capacity, with team leadership experience being a major asset.

Knowledge and skills:

  • Strong knowledge and understanding of laws and regulations, specifically the Employment Standards Act and Human Rights.
  • A track record of demonstrated excellence in effectively recognizing and creating/modifying human resources practices and policies using the law and best practices related to employment. Additionally exemplifies strong project management skills and is able to lead cross-functional teams and influencing in all areas and levels within an organization, ultimately building cohesive and effective teams.
  • Demonstrated excellence in conflict management and the ability to resolve issues, striking a balance between business and personal needs.
  • Solid presentation and facilitation skills with all levels of an organization.
  • Strong computer skills with intermediate to advanced ability in MS Office applications
  • Experience working with Workday HRIS
  • High integrity and demonstrated ability to deal professionally with confidential information and sensitive associate relations issues.
  • Good general business knowledge ideally developed through hands on experience
  • The ideal candidate will have a high energy level, be self-motivated, results oriented as well as creative, innovative and flexible.
  • Finally, and most importantly, this individual must be a strong example of our values - One team, do the right thing, take ownership and play to win!

WHY YOU SHOULD WORK HERE:

At Couche-Tard/Circle K, we believe that our team members are the heart and soul of our business. When you join us, you're not just getting a job - you're becoming part of a vibrant community where your talents are valued, your growth is nurtured, and your contributions make a real difference. Here's why you'll love working with us:

Benefits package:

  • Group Insurance Program: Stay healthy and happy! Our plan provides you with the flexibility to choose coverage that best meets your needs and add optional insurance (health and dental care, long-term disability, life insurance, health spending account)
  • Pension Plan: Plan for your future and retire with peace of mind with our pension plan, helping you build a secure financial future.
  • Share Purchase Plan: Invest in your future and share in our success with our employee stock purchase plan, allowing you to become a shareholder of Couche-Tard/Circle K.
  • Paid Time Off: Recharge and rejuvenate with paid time off, including vacation days, sick days, and personal days to help you maintain a healthy work-life balance.

Additional Perks:

  • Employee Discounts: Enjoy exclusive discounts on our products and services, making it even easier to fuel up and stock up on your favorite goodies.
  • Training and Development: Grow your skills and advance your career with access to ongoing training and development opportunities, including workshops, seminars, and online courses.
  • Recognition and Rewards: We celebrate our team's achievements and milestones with a range of recognition programs, rewards, and incentives to show our appreciation for your hard work and dedication.
  • Mentorship Program: Take your career to new heights with our mentorship program, where seasoned professionals provide guidance, support, and valuable insights to help you reach your full potential.
  • Scholarship Program: Invest in your education and future success with our scholarship program, available not only to our employees but also to their children. We're committed to supporting your lifelong learning journey and empowering you to achieve your academic and career goals.

INTERESTED? You are only a few clicks away from joining an exceptional company! Visit our careers page at https://workwithus.circlek.com/ca/en to submit your application. We can't wait to hear from you!

At Couche-Tard/Circle K, we're committed to fostering an inclusive and diverse workplace where everyone is treated with respect and dignity. We welcome individuals from all backgrounds and walks of life to join our team and contribute their unique perspectives and talents.

We thank all candidates for their interest in this position. Please note that only selected candidates will be contacted for further steps in the hiring process.

#LI-LK1

Couche-Tard/Circle K values diversity and inclusion and aims to create a safe, accessible and rewarding workplace that showcases the unique contribution of our employees to the success of our business. As an employer, we are committed to employment equity, we encourage a wide variety of applications to ensure that we have a diverse workforce that is representative of the customers and the communities we serve. Accommodations are available upon request for applicants who participate in all aspects of the selection process.

Apply now!

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