Manager, Training & Compliance Delivery
The Alberta Electric System Operator (AESO) is responsible for the safe, reliable, and economic planning and operation of the Alberta Interconnected Electric System. We provide open and non-discriminatory access to Alberta's interconnected power grid and also facilitate Alberta's competitive wholesale electricity market. The AESO strives to foster an inclusive, diverse and equitable workplace where people feel respected and welcomed for who they are, together we deliver high performance and innovative results.
Job Description
If you are a current AESO employee or contractor, please view openings and apply through our internal site at Workday.
Our Training and Compliance Delivery (TCD) team is looking for a Manager to lead the team! This is an opportunity to work with real time operations, system controllers and managers, operations support personnel, and Reliability Standard Owners and Requirement Owners. You will be responsible for leading a cross-functional team of Compliance Analysts and Trainers to support the design, development, and delivery of Alberta Reliability Standard (ARS) compliance-based training; and the monitoring, detection, and corrective actions required for compliance with all AESO-applicable operations and planning of ARS. You will also provide leadership through North American Electricity Reliability Coordinator (NERC) Continuing Education audits, and Western Electricity Coordinating Council (WECC) O&P audits; annual self-certification is an important part of this role.
We offer a competitive salary, paid vacation time, health and dental benefits, and mental health support as part of your overall compensation package. We support a hybrid work environment, where the team is in the office on Tuesdays, Wednesdays, and Thursdays. Mondays and Fridays are flexible for where you work best.
Please note that this position is located in NW Calgary and is not accessible by transit.
Key accountabilities include:
Provide leadership and coaching to members of the Training and Compliance Delivery team.
Provide strategic direction for training and compliance delivery by incorporating a research-based approach based on understanding of human factors and performance improvement principles.
Lead the Training team and other AESO collaborators in the design, development, and delivery of the annual Alberta Restoration Training required by ARS.
Lead the Training team to provide AESO System Controller (SC), SC in Training, and Operations Support Personnel compliance-based training for Communications, Personnel, and Emergency Operations ARS.
Actively collaborate with ARS Standard Owners, Requirement Owners, and ARS development team members to ensure compliance with all AESO-applicable O&P standards.
Review and approve internal business practices used to demonstrate compliance to Alberta Reliability Standards prior to the standard effective date.
Review and approve Reliability Standard Audit Worksheets and evidence as the Standard Owner or Requirement Owner, when assigned.
Actively participate in the review and analysis of new or revised Alberta Reliability Standards that apply to the AESO from an implementation and compliance perspective on behalf of TCD.
Support drafting internal Event Analysis reports including root-cause analysis and NERC cause coding, when applicable.
Review self-report forms, mitigation plans, mitigation plan completion forms for TCD.
Lead collaboration with other departments (as needed) during NERC Continuing Education provider and WECC O&P audits.
Signs you will enjoy working in this role and team:
You value flexibility to support life and personal needs. We offer a flexible work practice where some weeks may require more onsite presence during key business or operations events.
You enjoy working in a team of bright professionals, and work and learn in a diverse atmosphere - our team and colleagues have varied backgrounds, experiences, and perspectives.
You thrive in a dynamic environment and seek opportunities for transformative change.
You are detail oriented with a high degree of organizational skills and ability to investigate and solve complex problems.
You have excellent written and verbal communication skills.
You are skilled when it comes to working with performance improvement and risk mitigation strategies.
You are a natural leader with a proven ability to take responsibility from start to finish to ensure successful outcomes as part of cross-functional teams.
What you'll bring to us:
Bachelor, or master's degree in adult education, performance improvement, resilience engineering, or equivalent.
Minimum 8+ years of experience in leading cross-functional teams, or previous leadership experience with the ability to motivate and inspire a team.
Understanding of adult learning and practices.
5+ years of experience working on compliance with Alberta Reliability Standards.
5+ years of experience working on operations training in the electrical industry in Alberta.
Demonstrable experience working within NERC Continuing Education Program requirements.
Experience collaborating with colleagues throughout an audit cycle will be an asset.
Application deadline: February 20, 2025
#LI-Hybrid
If you are contacted for a pre-screening and/or interview, please advise of any accommodation measures required to enable you to fully participate. Information received relating to accommodation measures will be addressed confidentially.
The Alberta Electric System Operator is unable to accept unsolicited agency resumes.
The Alberta Electric System Operator, and its members, officers, employees and agents (collectively, the "AESO") is committed to protecting personal information provided to it. When you submit your personal information to the AESO for the purpose of pursuing employment with the AESO, the collection, use and disclosure of personal information is in accordance with the provisions of the Freedom of Information and Protection of Privacy Act (FOIP Act) of Alberta.
As noted, the AESO is mandated to maintain the safe and reliable operations of the provincial power grid. As part of meeting its obligations, the AESO may require the successful candidate to undergo a criminal background check for the position. This collection of personal information for the purposes of a check will be conducted in accordance with Section 33 of the FOIP Act.