Specialist, Procurement- Enablement, Training & Communication

Employment Type: Full-time Regular

City: Calgary, AB (YYC)

Posting Open Date: 03/03/2025

Posting Close Date: 03/17/2025 (Please note the posting will close at 9:59pm MST)

Why WestJet:

Every WestJet journey has the potential to enrich lives; a career with us is no exception.

WestJet arrived on the Canadian airline scene in 1996 and changed the industry for the better. We made air travel more affordable for Canadians and now we're going global.

Join us, this is where your career story takes off.

Hybrid Work:
This is a hybrid work position in Calgary, Alberta and requires in-person collaboration at the WestJet Campus (22 Aerial Place NE) 3 days per week. This provides flexibility the remaining 40% of the work week. This hybrid work plan allows for critically important learning, collaboration and networking with our colleagues. Specific days in the office are agreed upon by the team.

Reporting to the Director of Procurement, Process, & Strategy, this key position will contribute, develop and drive the evolution of the Procurement Excellence journey at WestJet. Working with the procurement teams, business stakeholders, corporate departments, and suppliers, the successful candidate will be the central point for all procurement related communications, training and management of changes.

This position is responsible for ensuring procurement team and stakeholders understand and can expertly use the procurement systems, tools, policies, processes and procedures. A key responsibility is to articulate and communicate the vision and progress of team's capability and functional excellence strategy.

The candidate will have superior communication skill and significant experience in strengthening the functions capability through leading edge communication, training and change management methods and techniques. Working within the Process & Strategy team, the role will co-develop and improve the technology & data roadmap, process documentation, talent and engagement plan, continuous improvement & benchmarking, and category & supplier performance capability.

An expert communicator, this role will build and deliver the team's communication content such as: executive communications and presentations, value creation updates, business unit knowledge training, system functionality updates, supplier communications, cross-functional process improvements, transformation change plans, regular employee communications (i.e. scorecard, town hall, business review presentations).

The role will identify opportunities to continually improve through standardization, efficiencies and new ways of working. This position will also work closely with various system users in identifying risk areas and solutioning, recommending, implementing effective controls to mitigate identified risks within Procurement or the systems in which Procurement is conducted and communicating the enablement journey to the stakeholders.

Key deliverables include:

• Draft, issue, communicate and provide education, guidance and training for Procurement policies, procedures and tools
• Collaborate with the team to develop, implement, and continuously improve value creation and performance scorecards.

• Collaborate with stakeholders to develop, draft, deliver department communications to various audiences regarding procurement policies and process.
• Work cross functionally to develop and deliver change management plans to stakeholder audiences to ensure sustainability of business objectives and continuous improvements.
• Actively participate on procurement enablement projects to plan and contribute to change management strategy and implementation
• Proactively assist team members or business partners in areas of opportunity including but not limited to documentation requirements, deficiency remediation, process improvements, policy drafting/updating, training, problem solving, etc.
• Lead and execute on departmental events, such as quarterly town halls, internal communications and training events
• Co-manage procurement's continuous improvement intake funnel and lead/execute opportunities as required
• S2P system administration - collaborate with business unit stakeholders and IT team to maintain and support resolution of system performance issues, end-user support, enablement of new features, release testing, and developing and maintaining process/system training content.
• Build and maintain knowledge management on various SharePoint sites
• Develop and execute annual Procurement training and development plans

Experience and qualifications:

• Exceptional communication and presentation skills
• 7+ years of strong knowledge and experience in Procurement and Supply Chain
• Previous Category Management or Buying experience an asset
• Must have strong written and verbal communication skills
• Experience in developing and implementing change management plans and leading through to the desired results
• Proven ability to develop high quality communications and presentations
• Experience developing and delivering a variety of instructional design, training methods and content
• Highly process focused, with a keen eye for continuous improvement and achieving results
• Experience implementing transformation with S2P/procurement systems (e.g. Coupa, JDE/Oracle)
• Attention to detail, organized and thorough, with a strong desire for continuous improvement
• Demonstrated ability to drive change through appropriate strategy and tactics
• Strong ability to influence and work effectively
• Demonstrated ability to be a strong partner to both stakeholders and Procurement, with a collaborative focus
• Ability to handle pressure and meet tight timelines in an environment with a high volume of activity
• Ability to self-lead with strong analytical, problem-solving and time management skills
• Ability to maintain a high level of confidentiality
• Flexible approach that can work on multiple projects and priorities
• Technical writing experience is an asset
• Prosci Change Management Certification or Lean Six Sigma Certification (or equivalent) is an asset
• Post-secondary education in Procurement, Business Administration or Commerce is preferred

The benefits of being a WestJetter:

WestJet provides all WestJetters with a competitive total rewards package. On top of that, we offer:

• A fun and friendly culture with colleagues who work together to win
• Travel privileges for you and your family, effective from your start date
• Savings and Benefit programs that are flexible to meet your specific needs

Think we are a fit? Apply now!

About WestJet Group of Companies

Together with WestJet's regional airline, WestJet Encore, we offer scheduled service to more than 100 destinations in North America, Central America, the Caribbean and Europe and to more than 175 destinations in over 20 countries through our airline partnerships.

Our Safety Promise

At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. As safety and security is a shared responsibility, it is expected that you will use safe work practices to ensure your well-being and the safety of others.

WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJet's operations at risk. All roles that are identified as safety sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJet's Alcohol and Drug Policy.

Our Commitment to Diversity and Inclusion

We embrace what makes us each unique, and what makes us uniquely WestJet - and that is our people. WestJet is committed to creating an inclusive workplace that celebrates our differences by way of diversity, equity, and inclusion. As an equal opportunity employer, we want to you bring your full self to work and feel appreciated for your contributions.

At WestJet, we welcome unique skills, experiences, and backgrounds - if you're passionate and excited about this role, we encourage you to apply even if you do not meet every single qualification in the posting. We are committed to inclusivity, equity, and accessibility in the selection process. If you require an accommodation during the recruiting process, please let our Talent Acquisition team know.

We thank all applicants for their interest in WestJet; however, only those candidates who are selected will be contacted.

For more information about everything WestJet, please visit WestJet.com.

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