Leave of Absence Coordinator

123Dentist is Canada's largest majority dentist-owned network of dental practices, with almost 500 locations nationwide and nearly 8,000 employees. We offer professional advancement opportunities, competitive compensation, corporate sponsored incentive programs such as long-term bonuses for full-time employees (a first of its kind in the Canadian dental industry), and a long-term career in a growing network located in multiple communities across the country, at all levels of the industry.

Whether you're entering the job market or you're an experienced practitioner, we welcome your interest! Come join the 123Dentist team and be part of our success.

We provide Canadian dentists and dental practices with an array of non-clinical support and resources, including accounting, HR, marketing, as well as supply & equipment procurement.

By leveraging our unmatched management experience, marketing expertise and state-of-the-art technologies, we allow dentists to take advantage of a practical and effective alternative to practice ownership and focus on what they're best at - being a dentist!

We are recruiting for Leave of Absence Coordinator to join our Total Rewards team. This role will be based in our corporate head office - Burnaby, BC. This is an on-site position.

Job Overview:

The Leave of Absence Coordinator manages employee leave and disability programs, including sick leave, maternity/parental leave, disability claims, and workplace injuries across Canadian provinces. This role ensures compliance with policies and legislation while coordinating return-to-work accommodations. Acting as the primary contact for employees, managers, carriers, and healthcare providers, the coordinator also tracks leave data and recommends policy improvements.

Responsibilities and Duties:

Leave & Disability Management

• Administer employee leave programs, including disability, maternity and parental leave, sick leave, and other statutory leave entitlements.
• Serve as the day-to-day contact for employees, managers, carriers, and healthcare providers regarding leave and disability-related inquiries.
• Track and monitor leaves, ensuring timely documentation, approvals, and return-to-work planning.

Workplace Injuries & Accommodations

• Manage workplace injury claims across multiple Canadian provinces, ensuring compliance with provincial workers' compensation regulations.
• Submit and track workers' compensation claims, liaising with provincial agencies (e.g., WSIB, CNESST, WorkSafeBC, WCB Alberta).

Return-to-Work & Accommodations:

• Develop and implement accommodation plans to support employees returning from leave or disability.
• Work with HR, managers, and carrier case manager to assess and implement workplace accommodations.
• Ensure compliance with human rights and employment legislation regarding disability accommodation.

Process Improvement, Reporting & Compliance

• Analyze leave trends and recommend policy/process improvements.
• Ensure compliance with provincial leave laws and reporting requirements.
• Maintain accurate leave records, track key metrics, and generate reports.
• Stay updated on legislative changes affecting leave policies.

Qualifications & Skills:

• 1+ years of administrative experience, preferably in HR, disability management, or benefits administration.
• Post-secondary education in Human Resources, Occupational Health, or Disability Management, or equivalent experience.
• Knowledge of provincial leave and disability regulations (ESA, Human Rights Code, workers' compensation laws).
• Experience coordinating disability claims and return-to-work programs.
• Familiarity with HRIS or leave management systems for tracking and reporting.
• Strong case management skills to handle multiple leave cases accurately.
• Proficiency in MS Office (Word, Excel, PowerPoint) for documentation and reporting.
• Ability to anticipate and resolve leave-related challenges.
• Tact, discretion, and diplomacy in handling confidential matters.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaborate in a team

What We are Offering:

• Full-time permanent employment, competitive salary and great benefits package
• A collaborative team that will support and train you, great office environment
• Challenging and rewarding role that will develop your skillset and talent
• Dynamic, fast-paced and growing company, with an entrepreneurial, 'can do' attitude

Why Join Us? At 123Dentist, we value a diverse and inclusive workplace and offer a dynamic environment where you can make an impact on the total rewards experience for our team members across the country.

We thank all candidates for their interest; however, only those selected for an interview will be contacted.

#LI-Onsite