The salary range for this position is CAD $45.46 - $65.35 / hour
Job Summary
As a Client Partner, Capital Developments Strategic Change, you will advise on change strategies, approaches, and provide project and change services specific to the Royal Columbian Redevelopment Project. You will be an integral member of the Project Support and Results Office (PSRO), a component of the RCH Redevelopment PMO where you will be partnering with the Clinical Project Work stream and RCH site Operations to meet project deliverables and activities, including Early Implementation Initiatives, Operational Readiness, Transition and Handover. You will bring a systems view and apply tried methods and approaches to high priority large scale change initiatives. Your experience in strategic change and project management, and understanding of the healthcare system will be key to success.
Royal Columbian Hospital
Royal Columbian Hospital is conveniently located adjacent to the Sapperton SkyTrain station on the Expo Line1. This makes it easily accessible by public transit for both patients and staff.
Join us on an exciting project and make history. The Royal Columbian Hospital Redevelopment Project (RCHRP) is a multi-year, multi-phase project to increase the hospital's capacity, beds, and services. Read more here RCHRP Phase Two
New Westminster
New Westminster is known for its stunning waterfront views along the Fraser River, located on the north side of the Fraser River bordering several municipalities in each direction (Burnaby, Coquitlam, Surrey, and Delta), making it the centre of the Greater Vancouver region.
Experience the exceptional benefits of working with us including:
- Comprehensive, 100% Employer-Paid Benefits: Enjoy peace of mind with full coverage.
- Generous Vacation Time: eligible employees can earn up to four weeks of vacation to recharge and relax.
- Benefit Portability: Seamlessly transfer your benefits from another HEABC employer.
- Immediate Pension Enrollment: Secure your future with a defined municipal pension plan from day one.
- Maternity Top-Up: Receive an 87% top-up during maternity leave.
- TransLink Pass Subsidy: Save on commuting costs with a 50% subsidy on TransLink passes
- Additional employee discounts and perks available
*Eligibility based on employment status
Detailed Overview
Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:
The Client Partner, Capital Developments' Strategic Change provides advice on change strategies and approaches, and project and change services. The Client Partner is assigned to large, complex capital development initiatives and works in partnership with sponsors to execute on the strategic plans of the organization. The initiatives have multiple stakeholders at various levels, internal and external, and the Client Partner plays a critical role in designing, coordinating and implementing engagement strategies.
Responsibilities
- Provides expert-level project and change services to clients on system-transforming capital development initiatives from idea generation to planning, implementation, and evaluation.
- Develops and implements the assigned change initiative within the strategic contexts of the capital development and Fraser Health, and provides coordination throughout all phases. Ensures that an optimal plan/structure is in place to achieve the desired outcomes and benefits.
- Provides strategic change thought leadership to sponsors and other key stakeholders.
- Negotiates and facilitates resolution to impediments to project/change progress and success on behalf of the client.
- Identifies and manages key client strategies and works closely with Communications to develop communication strategies.
- Provides progress monitoring and reporting to clients and stakeholders; develops and manages project tracking material and online resources for the initiative; identifies, manages, mitigates risks, and facilitates issues resolution.
- Applies change management principles to develop engagement strategies and action plans to maximize success working collaboratively with other support departments as appropriate.
- Assesses the impact of the transformation (change) initiative from a systems perspective and manages the impacts and interdependencies with other initiatives happening in the capital development and Fraser Health.
- Develops appropriate project and change documentation (e.g., statements of work, proposals, charters, work plans, risk management plans, change management plans, etc.).
- Partners with sponsor clients in developing and delivering capital development presentations, briefings, reports, and status updates.
- Works collaboratively with Health and Business Analytics and other departments on developing effective measurement systems to track progress towards achievement of results/outcomes.
- Partners with other departments in the development, integration, maintenance and promotion of the organization's repeatable and sustainable initiative/project/change management processes.
- Participates in the selection and orientation of new Client Partners, Capital Developments' Strategic Change by reviewing applicants and participating in interviews.
- Manages project budgets as delegated by the project sponsors by monitoring expenditures and reporting on variances.
- Participates in capital developments' strategic change knowledge networks and organizational capacity building.
- Participates in evaluation and refinement of tools and methods utilized by the Capital Developments' Strategic Change; champions the various methods; provides project and change management coaching, mentoring, instruction and materials.
Qualifications
Education and Experience
Master's degree in Health, Business or related discipline supplemented by PMP, PROSCI and/or CCMP certification/designation. Five (5) years' recent experience delivering results using project and change management methods in a large, complex, multi-stakeholder environment; or an equivalent combination of education, training and experience.
Valid BC driver's license and access to a personal vehicle for business related purposes.
Competencies
Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.
Professional/Technical Capabilities
- Knowledge of business, change and project management principles.
- Knowledge of other health care disciplines and their role in health care.
- Ability to operate a PC and effectively utilize a variety of software applications to support the initiative management activities.
About Fraser Health
Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka'pamux Nations and is home to 32 First Nations within the Fraser Salish region.
People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 48,000+ staff, medical staff and volunteers.
We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health's hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.
Together, we are the heart of health care.
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IMPORTANT: Recruitment scam warning
Please be on alert for potential recruitment scams. We are aware of recent scams targeting individuals by falsely claiming to represent Fraser Health. Always take precautions when sharing personal details with unverified sources. Please note that we will never ask for money or payment at any point during our recruitment process.