Director, Projects & Planning, Mental Health and Substance Use Services (MH&SUS)

1. Works in partnership with MH&SUS Leadership to develop and roll out change initiatives within the program. Provides leadership to the MH&SUS Project Teams responsible for the design, planning, and implementation of capital transformation initiatives, targeted provincially funded initiatives and other projects aimed at owned & operated and contracted MHSU services.
2. Provides oversight and leadership support to teams responsible for evaluation planning, and reporting and information systems planning.
3. Defines, leads and oversees an overall project delivery approach and methodology throughout the project, including identifying resource needs and gaps, acquiring/hiring staffing resources, formulating plans and activities to support project delivery and the identifications and initiation of appropriate actions incorporating the project management approach.
4. Oversees the development and maintenance of standardized processes, procedures, template documents, presentations and reporting related to project planning, communications and evaluation.
5. Provides overall leadership, direction and supervision to assigned team members using effective management and leadership techniques including coaching, mentoring, skill and leadership development, performance management and team building. Leads the selection and development of the project team; ensures team members have the knowledge, skills, abilities, and tools to support the identified initiative.
6. Liaises with leadership across functional areas, across clinical programs/sites, Professional Practice and corporate supports such as Finance, Communications, Employee Experience, and others within Fraser Health to ensure resources are available and committed to the project and to working groups as needed.
7. Works closely with both contracted MH&SU service providers and Fraser Health owned & operated services to identify and realize improvement opportunities, including the monitoring of improvement processes to ensure delivery.
8. Oversees the collection, review and evaluation of improvement proposals and change requests to enable a quality focused, efficient, and consistent approach.
9. Supports the development of effective communications,presentations related to strategic and other initiatives, by collaborating with MH&SUS leaders, stakeholders for the MH&SUS program and others as required.
10. Utilizes and promotes a system-wide approach to realizing improvement initiatives throughout project initiation, planning, execution, monitoring & control and closure. Identifies and manages risks, barriers, issues and scope changes.
11. Provides project leadership including making timely business decisions regarding managing provincial MH&SU initiatives budget, use of resources, variance projection/correction according to the processes/expectations established by Executive Sponsors/Key Stakeholders. Develops and maintains project milestones and reports on project progress and status; ensures alignment of corporate resources to achieve milestones.
12. Develops and maintains partnerships with key internal and external stakeholders (e.g. VP sponsors; Ministry of Health leaders, Fraser Health Executive, MHSU Service Providers); establishes and manages contracts with external resources as appropriate.
13. Guides and provides insight through leadership to sponsors and project team members. Provides day-to-day support to other senior leaders in all aspects of improvement initiatives.
14. Oversees the project team to assure the effectiveness of the approach being used, monitor for roadblocks, and advise or intervene as necessary.
15. Develops an annual plan for the project team including service and human resource development components.
16. Assesses and reports on the status of initiatives to senior leadership; advises on status and the impact of the initiative across Fraser Health from a system perspective.

Education and Experience

Master's degree in Health, Business Administration or related discipline, supplemented by PMP, PROSCI and/or CHE certification/designation, and seven to ten (10) years' experience in a complex health care environment, including five (5) years progressive project or change management leadership experience, or an equivalent combination of education, training and experience.

Valid B.C. driver's licence and access to a personal vehicle for business-related purposes.

Competencies

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities

• Expert knowledge of strategic planning, contract management and project management principles coupled with an in-depth understanding of the MHSU system and the health care system at both the strategic and operational levels.

• Knowledge of other health care disciplines and their role in health care.

• Strong ability to lead and manage diverse project teams.

• Sound working knowledge of planning concepts related to service delivery, budget, contract management and staffing.

• Ability to effectively utilize a variety of software applications to support the initiative management activities.

• Strong communication skills and ability to influence others.

• Strong evaluation skills.

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 48,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

Instagram | Facebook | LinkedIn | X | Indeed | Glassdoor

IMPORTANT: Recruitment scam warning

Please be on alert for potential recruitment scams. We are aware of recent scams targeting individuals by falsely claiming to represent Fraser Health. Always take precautions when sharing personal details with unverified sources. Please note that we will never ask for money or payment at any point during our recruitment process.