People and Performance Operations Specialist

We're searching for a People & Performance Operations Specialist. Are you searching for new possibilities? This role is based out of our Head Office in Surrey, B.C., with a hybrid work model requiring a minimum of two in-office days per week.

Expected Compensation: The expected hiring range for this role is $62,000 to $72,000 based on a 35-hour work week. Actual offered salary will depend on the successful candidate's qualifications and experience, as well as market conditions for the role, and internal equity.

Westland is committed to continuous learning where employees can grow their potential and write the stories of their careers. Financial assistance is available for approved work-related training/development courses leading to certification, and programs that offer professional development, including seminars and conferences.

Discover what's possible, with Westland

The Westland story is all about growth, and that means plenty of possibility for everyone on our team. Every day, Westland proves that building a great business means taking care of communities, clients, and each other with equal commitment. As we continue to open new doors, we're inviting amazing people like you to join us.

As a People & Performance Program Specialist, you will play a key role in supporting the entire hire-to-retire lifecycle while ensuring a seamless and positive experience for employees and leaders.

Interested in learning more?

Why you'll love Westland:

• An open, flexible and welcoming workplace
• Plenty of opportunities to grow and learn
• Autonomy to own your own success
• Be part of our inclusive culture, alongside an extraordinarily talented community of people with a wide variety of backgrounds
• A total rewards program that takes care of your financial, physical, and mental health
• Flexible paid Values Days to celebrate days important to you
• Paid Volunteer Days for employees as part of Amplifying Communities, a program to support causes that matter most to our employees

Why we'll love You:

• Post-secondary education in Business, Human Resources, or a related field; Finance and/or Insurance experience preferred
• Minimum of three (3) years of HR experience
• Proven ability to prioritize tasks in a fast-paced environment with a sense of urgency
• Strong time management, critical thinking, and problem-solving skills
• Initiative-driven with a creative and growth mindset, turning challenges into learning opportunities
• Exceptional relationship-building and collaboration skills with internal and external stakeholders
• Proficiency in technology as a driver for business results, particularly HRIS systems such as Dayforce
• Excellence in project management and execution, with strong attention to detail and professional communication skills

Once here, you'll:

• Manage the end-to-end hiring lifecycle, including drafting offer letters, scheduling interviews, creating employee records in Dayforce, and maintaining job postings with consistent formatting and vendor management
• Collaborate with Talent Acquisition and P&P Leadership to draft compliant employment agreements and recommend process improvements, including automation in Dayforce
• Oversee HR operations in Dayforce, such as processing changes, terminations, audits, generating reports, and tracking bonuses and temporary employees.
• Manage the HR inbox, ensuring prompt responses or delegation, and maintain the People & Performance SharePoint and Teams pages
• Support M&A integrations with onboarding, document preparation, and training coordination while assisting with updates to employment agreements, policies, and handbooks
• Administer the Westland Scholarship Program, maintaining effective communication with participants
• Ensure timely completion of Statistics Canada surveys and other reporting requirements

Want to get to know each other better? Send your resume our way.

You belong here
We strive to be much more than a great place to work. Here, you join a collective of incredibly vibrant, purpose driven, and open-minded people. Every day, Westland proves that building a great business means taking care of communities, clients, and each other with equal commitment. You will be supported and respected for who you are and for the voice you add to the conversation.

At Westland, you will feel the power of community. Westland Insurance Ltd. is an inclusive organization that values diversity in its workforce. We listen, champion equity and diversity, and create safe welcoming spaces where everyone has a voice and is free to be themselves. Westland Insurance Ltd. encourages applications from all qualified individuals and will accommodate applicants' disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process.

If you require a disability-related accommodation in order to participate in the recruitment process, please contact the recruitment team by email at careers@westlandinsurance.ca