Assistant Manager, Recruitment and Admissions

• In consultation with the Program Leadership team (AD, Program Directors, and Coordinators) develops a recruitment and implementation strategy for each program;
• Manages student recruitment events Bachelor of Science in Nursing, Certificate Programs, and Vancouver Summer Program and develops recruitment materials (print, web and digital signage) for student recruitment initiatives;
• Ensures that annual recruitment targets for students are met based on direction set by the Program Leadership Team, and in conjunction with the School's mission and strategic plan;
• Organizes and represents the faculty at career fairs and other recruitment events;
• Evaluates all aspects of applications made to but not exclusively the Bachelor of Science in Nursing, the Certificate Programs, and the Vancouver Summer Program. Application processes including degree requirements, eligibility, transfer credits, exchange program credits, registration and academic policy, English language proficiency scores when applicable;
• Manages the admissions database to track and monitor application files, and streamlines and updates related procedures and polices (may require liaising with programmers and IT managers);
• Approves and manages the applications via the online application system and paper-based application review. Set deadlines and manage related materials as required;
• Adjudicates and provides recommendations for admission processes for all applications for certificate programs and micro-credentials;
• Liaises with the Faculty of Graduate and Postdoctoral Studies G+PS), and other UBC departments out of the School, on all aspects of admissions and recruitment;
• Works with Central VSP team to deliver the program, including marketing and recruitment, registrations and admissions, social programming, and establishing policies and procedures;
• Builds and oversees a preliminary VSP schedule consisting of class time, intercultural training sessions, social/cultural activities, and other relevant activities;
• Liaise with staff and instructors prior to and throughout VSP, ensure instructors are well-prepared to teach a significantly condensed course and provide support where necessary;
• Act as a first point of contact for students during the program on issues including course load, any issues with course instructors, homesickness, and cultural adjustment;
• Hires, trains and supervise VSP Cultural Ambassadors, summer students;
• Manage budget allocation and expense management relating to excursions in collaboration with School's Administration Office;
• Work effectively with and VSP mentor student leaders/volunteers to meet program needs;
• Attend VSP social/cultural events during the program;
• Advises and provides clear, professional, and accurate consultation to prospective students on wide variety of issues including: program admission and academic policies and requirements, student services, program procedures, academic schedules, and professional academic development activities;

• Advises applicants about courses required before entering, prerequisites, courses that are required during their Program and courses available either within the Program or outside the Program;
• Oversees tracking program and individual student progression milestones through the administration of all electronic student record database related to the program;
• Provides status updates and advice to the Program Coordinators on a wide variety of recruitment and admissions issues;
• Ensures compliance with UBC policies;
• Works closely with all faculty in leadership roles for programs to identify and resolve recruitment or admissions issues;
• Develops, implements and updates recruitment program policies and procedures;
• Oversees revisions to admissions requirements in the Programs Section of the UBC Academic Calendar;
• Makes recommendations and implements improved processes to enhance efficiency of admissions operations;
• In consultation with the Programs Leadership and Professional Programs Leadership, plans and develops and implements a comprehensive orientation program for new students;
• Develops programs orientation manuals for students.
• Represents the School in committee meetings on behalf of the program leadership;
• Trains and manages work study students and volunteers;
• ​Serves as the designated back-up to the Manager, Student Services and Assistant Manager, Graduate Program;
• Performs other duties as required in the day-to-day operations of Student Services.

This position plays an important role in the management of one of the largest and most culturally diverse Nursing programs at UBC and has a direct impact on its quality and services. Decision-making requires the application of systematic and organized methods and procedures, and is based on thorough knowledge of the policies and procedures of the University and in particular the Faculty of Graduate and Postdoctoral Studies and the School of Nursing. The incumbent exercises a high level of judgment and must demonstrate professionalism, tact and discretion. Consequence of error is high and incorrect actions or decisions may damage the careers of students and may lead to appeals that could negatively affect the reputation of the program, the School, and the University. The incumbent represents first impressions of the School and its programs. Poor decisions on service delivery could adversely impact the School.

Supervision Received