Organizational Change Management Lead

Who we are:

NTT DATA’s People & Organizational Consulting Practice delivers on the promise to help our client’s people and organizations meet the evolving demands of business and the workforce. We partner with organizations to deliver solutions that meet employees where they are and prepare them for the future.

How You’ll Help Us:

By consistently delivering high quality work, our consultants can help build and maintain strong client relationships, leading to repeat business and positive referrals. You can help us by sharing your knowledge and expertise and bringing innovative solutions to our client challenges. This will help us stand out in a competitive market and help us drive business growth.

How We Will Help You:

NTT Data supports our consultants in several keyways to ensure your success and well-being. Some of these ways include:

• Comprehensive Training and Development through continuous learning opportunities and coaching/mentoring through career challenges

• Career Advancement Opportunities by outlining clear career pathways for promotions and role advancements and constructive feedback through regular evaluations.

• Work-Life Balance Support

• Strong and inclusive organizational culture

• Access to cutting edge technology for best practices and insights within the organization

• Community and Networking through industry events, conferences and internal communities where you can connect with likeminded colleagues to share experiences

Why the Role Is Important: 

NTT DATA is seeking a dynamic OCM Consulting Manager to delight our clients and support a successful People & Organization Consulting Practice. As a Consulting Manager in this practice, your typical day will include both client and internal practice contributions:

Client contributions:

• Be an advisor to global clients embarking on a change initiative.

• Develop, lead and/or execute comprehensive and customized People & Organization and OCM strategies to maximize employee adoption and minimize resistance.

• Drive faster adoption, increased utilization, and greater proficiency of affected employees to increase benefit realization, value creation, ROI, and achieve the desired business results and outcomes for clients.

• Manage change readiness, adoption baseline, measurement, and monitoring to assess effectiveness of People & Organization activities. 

• Design, mobilize, and manage a network of change advocates.

• Apply best practice OCM methodologies to develop a customized client change management approach.

• Identify new and innovative ways to accelerate clients through their change journey.

Internal practice contributions:

• Coach, manage, and mentor consulting resources at junior to mid-career levels to high-performance / high results.

• Build internal network and partnerships for business expansion opportunities and career growth.

• Engage in the hiring process, including evaluating potential candidates and interviewing.

• Assist with development of thought leadership, collateral, tools, and templates.

Required Qualifications: 

• You have a bachelor’s degree in business, HR, organizational development, I/O psychology, communications, or equivalent combination of related education, training, and experience.

• You have 5+ years recent Big 4 and/or boutique consulting firm experience.

• You have 5+ years of experience contributing to and leading successful OCM initiatives using a methodology-driven approach.

• You have been responsible for managing $1M+ in revenue

• You have 2 years or more experience coaching and managing a matrixed and cross-functional team of up to 10 members.

• You have Prosci, ACMP or an equivalent OCM certification.

• This role can be remote or hybrid, however candidates must be local to Vancouver or able to travel to Vancouver without expense.

Preferred Skills: 

• You have 2 or more years in organization development / design; organizational effectiveness; culture and workforce transformation; learning and training design, development, and delivery; Configured Platforms (i.e. SAP, Salesforce, ServiceNow) implementations.

• You have impressive communication skills. You have the ability to skillfully craft executive summaries and detailed information and reports for leadership.

• You are a team player who leads by example and is a consistent, dependable performer with an excellent work ethic, flexible "can-do" attitude, and a results-driven commitment to success.

• You have strong project management experience, including schedule, scope, issue, and risk management.

• You have the ability to travel up to 50%.

Ideal Mindset: 

The ideal mindset of a Management Consultant involves a blend of strategic thinking, adaptability, and strong interpersonal skills. This mindset enables us to deliver high value solutions, build strong client relationships, and lead teams effectively in a constantly changing business environment.