People Generalist

Position: People Generalist

Department: People

Reports to: VP, People

POSITION SUMMARY:

The People Generalist provides first line support to a client group of employees and managers of Canucks Sports & Entertainment (CSE) and will be responsible for various HR programs and initiatives. This role will oversee recruitment strategies for both full-time and hourly employees of CSE and will assist with labour and employee relations issues as well as various proactive people initiatives. There is considerable opportunity for growth in this role, depending on the skills and initiative of the successful candidate.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Working alongside our People Generalist Team, provides first line HR support to an assigned client group of CSE employees and advises managers on HR related issues
• Provides support and backup to members of the People Team, as required
• Oversees special projects and initiatives and perform other related duties, as required
• In collaboration with the VP, People administers the terms of the collective agreement and other employee relations statutes, provides guidance to managers, and assists VP, People with fact gathering on various LR issues
• Develops a collaborative relationship with the Union and takes a proactive approach to issue resolutions
• Handles first step employee grievances and collaborates with VP, People on investigations and/or independently conduct investigations, as required
• Supports CSE's Staff Services team by handling complex issues, queries and monthly reports
• Takes a proactive lead in exploring and executing innovative recruitment strategies attracting best-in-class full-time and event staff for Rogers Arena
• Conducts reference checks and drafts employment agreements as required
• Administers the health & welfare benefits program for FT and eligible PT employees within client group
• Works event-time, as required, at Rogers Arena and Abbotsford Centre to engage with staff and managers to build collaborative relationships

REQUIRED EXPERIENCE AND QUALIFICATIONS:

• 3-5 years' HR generalist experience in a unionized workplace, with a Certificate or Diploma in a human resources related program, or a combination of education and experience
• Experience in a similar role and similar industry is essential; an understanding of interpreting and administering a collective agreement is required
• Demonstrated experience introducing creative ideas for recruiting in a challenging labour market
• Demonstrated experience thoroughly investigating incidents, following appropriate process, reporting on outcome and effectively bringing to resolution
• A self-starter, with a positive approach to work and eagerness for constant improvement
• A customer-first orientation
• Attention to detail with exceptional organizational skills and ability to multi-task
• Excellent written and verbal communication skills
• Energized by an event-based environment and non-standard work schedule
• A passion for a high energy, fast paced work environment
• Views changing priorities, sometimes last minute, with a positive attitude and approach
• Experience with HRIS systems and a strong aptitude for HR database concepts is preferred
• Strong proficiency with MS Office, particularly Word and Excel
• Ability to work evenings and weekends as required

Vancouver is one of the most diverse cities in the world and Canucks Sports & Entertainment strives to create a workforce that is inclusive, equitable, and represents our beautiful, unique community. We value unique perspectives, ideas, and creativity that support a diverse, inclusive, respectful, collaborative, and fun work environment. Canucks Sports & Entertainment is committed to building and supporting a diverse team. This position will remain open until filled.