Senior Admissions Officer

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Note: Applications will be accepted until 11:59 PM on the Posting End Date.

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At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

Job Summary

UBC Sauder School of Business is one of the world's leading business faculties. The school consistently ranks among the top 100 in the world and is recognized internationally for excellence in research and learning, an outstanding faculty and unmatched global partnerships. A collaborative and respectful culture within which all members of our community can thrive is a key principle in our strategic plan, and one that underpins our educational mission.

We acknowledge that UBC Sauder at the Vancouver Point Grey campus is situated on the traditional, ancestral and unceded territory of the Musqueam. We acknowledge that UBC Sauder at UBC Robson Square is situated on the traditional territory of the Musqueam, Squamish and Tsleil-Waututh.

UBC Sauder delivers a portfolio of undergraduate and professional graduate certificates, diplomas, and degrees in business, independent of Graduate + Postdoctoral Studies.

The Recruitment and Admissions unit at the UBC Sauder School of Business plays an integral role in the achievement of the UBC Sauder's commitment to attract, engage and retain students who represent diverse perspectives, experiences and identities (UBC Sauder Strategic Plan) by recruiting well-qualified, high-performing, community-minded, and diverse domestic and international students to meet the school's enrolment targets and goals.

The Senior Admissions Officer is responsible for diploma and undergraduate programs, professional business graduate degree programs processes and procedures in support of the admissions operations at UBC Sauder School of Business.

Organizational Status
The Senior Admissions Officer reports to the Associate Director, Admissions. Liaises with UBC Sauder and UBC students, employees, faculty, Faculty of Graduate Studies, Enrolment Services, UBC IT, International Student Advising, and external stakeholders.

Work Performed

• Acts as resource person to all Recruitment and Admissions employees in the admissions area providing training, technical support and overseeing maintenance and data entry for business diploma, undergraduate and graduate programs applications.

• Oversees the online Recruitment and Admissions application ecosystems and the diploma, undergraduate and professional graduate programs websites. Troubleshoots any technical difficulties encountered by prospective applicants. Provides recommendations to the unit's senior leadership team for improvements and modifications regarding the online application systems and acts as an intermediary with the IT consultants.

• Develops new reports from the online application systems to support admissions, pipeline management, application fees, deposit reconciliations and the student record matriculation process; this includes report creation and modification in the online application systems. Generates reports for statistical purposes.

• Downloads admissions data from the online application systems. Imports electronic GMAT/GRE and English Proficiency Test scores into the online application systems. Troubleshoots and corrects problems when importing data from external sources into the online application systems.

• Oversees the integrity of the admissions data through manual modification of database fields to correct errors with UBC IT's and UBC Sauder BTMO's support.

• Ensures the security of the online application systems, working with UBC IT and Sauder BTMO to set up user access and monitor the integrity of the systems.

• Evaluates transcripts for domestic and international applicants according to admission guidelines. Follows up on missing documentation and preparation of documentation. Refers unusual transcripts to the Faculty of Graduate Studies for evaluation.

• Assesses applicants' eligibility based on program requirements. Evaluates applicants' test waiver and course exemption requests.

• Reviews applicants' deferral and fee refund requests based on the school's policies.

• Inputs academic, GMAT/GRE scores, English Proficiency Test (TOEFL, IELTS, MELAB, PTE, CAEL, etc.) results, work experience and other general information to the online application systems for received admission applications.

• Assists the Associate Director, Admissions, and the Associate Manager, Admissions and Operations on broad-based admissions and readmissions evaluation of the undergraduate program (including the dual degree program).

• Prepares ready-for-decision applications for the Admissions Committees to review.

• Coordinates challenge exams scheduling and communications.

• Responsible for the articulation process for Commerce courses transfer credit assessments and collaborates with course coordinators.

• Composes correspondence to applicants independently, based on established guidelines, regarding admission requirements and the Admissions Committee's decisions on their applications.

• Reconciles tuition deposits, application fees and preparatory course fees. Arranges the transfer of said fees to Financial Services, Faculty of Graduate Studies, and Enrolment Services.

• Acts as a liaison with applicants, students, employees, faculty, Faculty of Graduate Studies, Enrolment Services and IT consultants. Answers inquiries from general public, academic advisors, students, applicants, and employees regarding online materials, programs websites, admissions, program requirements, registration and fees.

• Analyzes all applicants' academic performance, GMAT/GRE, English Proficiency Test results, and non-academic performance for fellowship consideration. Provides a ranked shortlist of suitable applicants to the Admissions Committee for approval.

• Offers subject matter expertise on complex UBC Sauder admission policies and procedures.

• Performs other duties within the qualifications and requirements of the job.

Consequence of Error/Judgement
Poor decisions, judgment or errors would adversely impact the applicants' career and/or academic opportunities. This in turn would jeopardize the reputation of the UBC Sauder School of Business and the University of British Columbia. This role deals with a high volume of information and applications requiring very careful attention to detail and adherence to strict deadlines. Meticulous planning, a high degree of organization and excellent time management are required.

Supervision Received

Reports to the Associate Director, Admissions. Works under limited supervision and performs most duties independently, consulting with the supervisor and the team when necessary. Works within the guidelines of the policies and procedures of the school and the university. Work is reviewed for overall effectiveness and efficiency. The incumbent exercises judgment and initiative in handling matters of non-routine nature and refers new or unusual problems to the supervisor.

Supervision Given
Supervises and trains student employees as required.

Minimum Qualifications

High School graduation, plus two year post secondary diploma, plus four years of related experience or an equivalent combination of education and experience.

- Willingness to respect diverse perspectives, including perspectives in conflict with one's own
- Demonstrates a commitment to enhancing one's own awareness, knowledge, and skills related to equity, diversity, and inclusion

Preferred Qualifications

• Advanced computer skills including hands-on experience with Microsoft Office, web browsers, HTML, Salesforce, Workday, as well as knowledge of SIS are preferred.

• Excellent oral and written communication skills are required including the ability to compose detailed correspondence and reports.

• Ability to work independently and be well organized.

• High degree of accuracy and attention to detail.

• Ability to work in a high-volume, high-pressure environment, establish priorities, and meet deadlines.

• Ability to be tactful and articulate dealing with internal and external stakeholders from diverse cultures.