Training and Video Designer

Our Business

FISPAN is an Enterprise SaaS FinTech company that allows banks to deploy embedded financial products and services to create a seamless banking connection for their corporate clients. Our product aims to provide instant scale and reach for banks who want to remove friction and add value by enabling their commercial banking clients to access banking services through their preferred operational software. Founded in 2016 by renowned entrepreneur Lisa Shields, FISPAN is on a mission to create the best product in the FinTech industry, and fundamentally change the way that companies bank. Being the market leader in ERP-banking, we work with the world's Tier 1 banks with assets exceeding up to $3T, including J.P. Morgan Chase. With our rapid growth, we are looking for dynamic and passionate individuals to join our high performance team, in an inclusive culture, that rockets us to number 1 in our space. FISPAN recognizes that passionate, hard working individuals with diverse backgrounds are what makes innovation happen.

As a Training and Video Designer, you will play a pivotal role in enhancing the effectiveness of our internal sales team and key bank partnerships through strategic training initiatives. Your expertise in design and video editing will be crucial in developing comprehensive training programs that are both engaging and effective. Collaborating with team members and experts across the organization, you will also have opportunities to leverage the latest AI technologies to drive scalability and efficiency. We seek an individual with a passion for continuous learning, strong design skills, and the ability to maximize their impact on the business.

Key Responsibilities:

• Design and Develop Training Materials: Create engaging training strategies, playbooks, and materials to empower our internal sales team and external partners.
  
• Create Visually Appealing Documentation: Use your design skills to produce visually appealing training documentation and materials.
  
• Produce High-Quality Training Videos: Apply video editing skills to create high-quality training videos and tutorials.
  
• Enhance Training Content with Video Animations: Utilize video animation skills to further enhance training content
  
• Collaborate on Curriculum Development: Work with the training team and organizational experts to develop effective training curricula for both internal and external stakeholders.
  
• Manage Learning Management Systems (LMS): Optimize LMS to deliver and track training programs.
  
• Innovate with AI Technologies: Collaborate with the FISPAN AI Committee to develop new AI use cases and explore strategies for scalability and efficiency.
  
• Develop Automations: Work with the Business Transformation team to create automations and improve processes across the organization.

Required Skills + Qualifications:

• Experience: 3+ years of experience in training development, project management, or sales enablement.
  
• Education: Bachelor's degree in Business, Marketing, Communications, Technology, or a related field.
  
• Design Proficiency: Proficient in design software and tools for creating training materials and documentation.
  
• Video Editing Skills: Skilled in video editing software to create engaging training content.
  
• LMS Experience: Experience with Learning Management Systems (LMS) for delivering and managing training programs. Knowledge of Training Certifications and CPE (Continual Professional Education) credits is highly desirable.
  
• Communication Skills: Excellent relationship-building skills with the ability to explain technical concepts to non-technical audiences.
  
• Project Management: Ability to manage, prioritize, and deliver on multiple projects simultaneously.
  
• Motivation and Proactivity: Highly motivated, proactive, and capable of coordinating with multiple stakeholders to complete projects with speed and accuracy.
  
• Adaptability and Learning: Positive attitude, adaptability, and a strong desire for continuous learning and growth.
  
• Industry Interest: Preference given to candidates with interest or experience in Financial Technology, Banking, ERPs, or B2B Businesses.
  
• Bonus Skills: Experience with video animation, AI technology, or automation is a plus.
  

Join our dynamic and inclusive team at FISPAN, where your contributions will help us achieve our mission of revolutionizing the FinTech industry and fundamentally changing the way companies bank. Our modern and scenic office is located in Vancouver's historic Marine Building, offering an inspiring environment for creativity and collaboration.

Why Work With Us?

• Experienced team

Our CEO's previous venture, Hyperwallet, was purchased by Paypal and ranks as one of the largest Canadian acquisitions! All of our Co-Founders are seasoned professionals within their field. Join our team to build your network and engage in mentorship opportunities.

• Start-Up Environment

FISPAN's start-up nature implies autonomy and leadership over projects. Our employees hold a higher level of responsibility and are presented with various hands-on opportunities from the get-go. We want our team to reach their full potential and career aspirations.

• Rich Culture

We understand that personal growth happens on multiple levels, which is why we encourage a work-life balance to have family time, explore new ideas and develop hobbies. At FISPAN, you can also expect various (virtual) company-wide events and clubs to drive engagement.

• Perks

Our prime downtown Vancouver office is close to a Skytrain, prestige shopping, and coastal views. FISPAN employees have access to our building fitness centre and amenities, fully stocked cupboards, weekly team lunches, and daily coffee runs. We also set our employees up for success by providing the most modern MacBook and Apple equipment.

Compensation and Benefits Package

FISPAN believes in an atmosphere and culture when innovation can flourish, collaboration and teamwork are valued and transparency is at the core of it all. We want our employees to see how the ideas they help generate today have an impact on how we do business tomorrow.With that, the hiring salary range for this position is $70,000-$78,000 annually; the base pay offered is based on comparable market data from companies of similar employee size, revenue and location.As part of our total rewards offering, permanent employees in this position may be eligible for our competitive semi-annual bonus program, subject to program eligibility requirements.

At FISPAN, we reward employees for achieving their objectives, going beyond the requirements of their job, demonstrating leadership, fostering innovation and advancing the organization as a whole. We value talented people of all backgrounds and characteristics that share our vision of being the number one platform for the business banking ecosystem.

Other components of our towards rewards offerings include support of career development, wellbeing, and personal growth.

• Extended health and dental benefits
• Paid time off
• Savings and retirement plan matching
• Parenthood top-up
• Mentorship programs, and leadership series (to name a few)

Note: The incentive programs, benefits, and perks have certain eligibility requirements and may vary, only be partially or not at all available based on criteria such as location, employment status, etc. We'll be happy to clarify eligibility for interviewing candidates.

Diversity, Equity & Inclusion

As FISPAN continues to grow, we are committed to celebrating diversity, endorsing equity, and encouraging inclusion. This starts in the recruitment process. All job postings are first evaluated in a gender decoding platform to ensure fair candidate pools. Human Resources and hiring managers also engage in blind-hiring and resume review practices to ensure we are being objective and mitigating any potential biases. FISPAN'S underrepresented groups stand at over 50% with an equal gender balance in our upper manager team, as well. Notably, this position is within the Product department which has our most underrepresented groups representation at over 50% of the department. We aim to make FISPAN the best place to start, explore, and grow a career for everyone.