Director, Learning and Development

The Salvation Army is an international Christian church. Its message is based on the Bible; its ministry is motivated by love for God and the needs of humanity.
Mission Statement The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Core Values The Salvation Army Canada and Bermuda has four core values:

Hope: We give hope through the power of the gospel of Jesus Christ.
Service: We reach out to support others without discrimination.
Dignity: We respect and value each other, recognizing everyone's worth.
Stewardship: We responsibly manage the resources entrusted to us.

About the Position

Reporting to the Sr. Director, HR Strategy, Leadership, Learning & Inclusion, the Manager, Learning & Development leads the design, implementation, and management of learning and development initiatives to improve employee productivity, organizational effectiveness, and career growth. This includes overseeing the Learning Management System (LMS) and ensuring alignment with organizational goals and values.

Learning strategy and program development:

• Design and execute a comprehensive learning strategy aligned with organizational priorities.
• Conduct training needs assessments and develop learning programs to support career growth and compliance.
• Design training materials using a variety of media platforms.
• Evaluate training outcomes and continuously improve programs based on data and feedback.

Workday Learning management system (LMS) implementation and oversight:

• Lead the implementation and management of workday learning or other LMS platforms.
• Ensure seamless integration with business systems and deliver user training and support.
• Monitor LMS performance and optimize for user engagement and learning outcomes.

Evaluation and reporting:

• Establish and track metrics to measure the effectiveness of learning initiatives, LMS adoption, and overall training impact.
• Regularly report progress, challenges, and successes to senior leadership, using data to inform decision-making and demonstrate value.
• Conduct follow-up studies of completed training programs to evaluate outcomes and identify areas for improvement.

Stakeholder collaboration and communication:

• Partner with senior leaders and department heads to align learning initiatives with organizational goals.
• Develop communication tools (e.g., newsletters, intranet updates) to promote training programs.
• Provide regular updates and progress reports on training effectiveness to key stakeholders.

Education and Certification

• Bachelor's Degree. Fields of Study: Human Resources, Education, Organizational Development, Business Administration, Psychology, or a related field.
• Master's degree is an asset
• Recommended certifications could include: Certified Training and Development Professional (CTDP) or Certified Training Practitioner (CTP), Certified Human Resources Professional (CHRP) or Certified Human Resources Leader (CHRL), Project Management Certification, LMS-specific certifications.

Experience and Skilled Knowledge Requirements

• Minimum 10 years' experience in learning management roles
• Previous successful implementation of an LMS or credible evidence of the ability to achieve this will be essential (Workday preferred).
• Significant experience building and managing strategic partnerships and alliances in a complex environment.
• Demonstrated successful experience with governance development and management, resource development, and leading and developing leaders and staff.
• Strong verbal and written communication and presentation skills.
• Proficiency with multimedia training platforms and methods.
• Ability to evaluate training needs and design effective solutions.
• Strong data analysis skills.

• Strong verbal and written communication and presentation skills.
• Proficiency with multimedia training platforms and methods.
• Ability to evaluate training needs and design effective solutions.
• Strong data analysis skills.

Compensation

The target hiring range for this position is $90,674 to $113, 343 with a maximum of $136,011. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

At The Salvation Army, we champion equal opportunity in our employment practices. We provide a competitive salary, retirement savings, and a full group benefits package showcasing our dedication to recognizing exceptional talent. Join us, where your earning potential is aligned with your expertise and progression and where you can enjoy advancement opportunities within our organization.

Other Details

The Salvation Army will provide reasonable accommodation upon request. Please let us know if you have a need for any accommodation.

We thank all applicants and will contact candidates selected for next steps. Internal Applicants are encouraged to notify their current supervisor when applying for a new position within The Salvation Army. This position will close to internal applicants on December 15, 2024.