About us

Sofina Foods is one of Canada’s leading manufacturers of primary and further processed protein products for retail and foodservice customers as well as international markets. We manufacture pork, beef, turkey, chicken and fish products in Canada and Europe. Our family of brands include: Cuddy, Lilydale, Janes, Mastro, San Daniele, Fletcher’s, Vienna, Riserva and Zamzam in Canada; and Youngs, Greenland and Karro’s in UK. We are also the exclusive Canadian distributor of Italy’s finest Rio Mare, Lavazza products and Kicking Horse Coffee in Canada.

Position Summary:

The Human Resources Generalist reports to the Senior Manager, Human Resources and is responsible for administering and coordinating HR programs, policies, and procedures with a primary focus on labor relations and employee engagement. This role serves as the first point of contact for employees and supervisors, providing guidance, advice, and responses to various HR-related inquiries. Additionally, the HR Generalist will assist with administrative duties, including organizing training sessions and company culture events.

Key Accountabilities:

• Maintain a thorough understanding of the Collective Agreement, including grievance process interpretation and application.
• Assist the Senior Manager, Human Resources in addressing and resolving employee-related issues effectively.
• Conduct investigations into sensitive issues and provide recommendations for resolution, ensuring discretion and consistency with practices, policies, and the Collective Agreement.
• Act as an advisor to operational leaders on administering collective agreements.
• Administer the Attendance Management Program to ensure consistent application and compliance.
• Escalate cases to the Senior Manager, HR as needed.
• Collaborate with operational leaders on non-occupational disability accommodations and leaves of absence.
• Provide regular follow-ups with employees and updates to supervisors regarding return-to-work processes.
• Coach and mentor supervisors, offering recommendations and resolutions for employee concerns.
• Conduct frequent plant visits to meet hourly employees, address issues, and gather feedback.
• Organize training sessions and employee engagement activities as needed.
• Conduct exit interviews and compile exit analysis reports for management review.
• Act as a liaison for employee benefits and payroll inquiries, ensuring timely follow-ups, processing employee vouchers, vendor payments, and preparing job reference letters.
• Provide backup coverage for Health and Safety, completing forms and conducting investigations as necessary.
• Assist with HR audits, employee record-keeping, and timely reporting within HRIS systems.
• Support the Senior Manager, Human Resources with reporting on location-based KPIs.
• Lead the recruitment and selection processes for hourly employees, including posting positions, screening applications, interviewing, reference checks, preparing offer letters, and conducting new hire orientations.
• Support the Senior Manager, HR with internal and external salary recruitment postings, resume screening, interview scheduling, reference checks, and updating recruitment trackers.
• Provide administrative support as required.

Requirements:

• Diploma or Certificate in Human Resource Management or equivalent experience in Human Resources; CHRP designation is a strong asset.
• 3–5+ years of experience in an HR generalist role, preferably within a manufacturing environment. Experience in a unionized environment is a plus.
• Excellent communication, conflict resolution, and analytical skills.
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook) and Kronos.
• Self-motivated with a strong hands-on work ethic.

#SMARK

Sofina Foods Inc. is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). Applicants are asked to make their needs/requirements, for the purpose of accommodation under AODA, known to Human Resources when they are contacted for an interview.