Position Summary:

The Human Resources Generalist reports to Senior Manager, Human Resources and is accountable for administering and coordination of HR programs, policies and procedures with a focus on labour relations and employee engagement. The position provides guidance and advice and is the first point of contact for employees, supervisors and responds to a variety of Human Resources related questions. This role will also assist the department in other administrative duties such as organizing training sessions and company culture events.

Key Accountabilities:

• Sound understanding of the Collective Agreement, including the interpretation and application of the grievance process to assist the Sr. Manager, Human Resources in ensuring that employee-related issues are properly addressed and resolved;
• Conducts investigations and makes recommendations in the resolution of sensitive issues, ensuring discretion, continuity and consistency with practices, policy, intent of the Collective Agreement and Sofina objectives;
• Acts as an advisor to operational leaders on the administration of the collective agreement(s);
• Administers the Attendance Management Program to ensure consistent application and compliance and escalates cases to Sr. Manager HR as appropriate;
• Works with operational leaders on non-occupational disability accommodations and leaves of absences including regular follow-up to the employee and providing updates to supervisors of return to work;
• Coach and mentor supervisors and provide recommendations and resolutions to employee concerns;
• Conducts frequent plant visits with an intention to meet hourly employees across various shifts and address employee issues and concerns;
• Organize training sessions and employee engagement activities as required;
• Conducts exit interviews and presents exit analysis report to the management;
• Liaison for employee benefits and payroll inquiries ensuring timely follow up, employee vouchers, vendor payments and preparing of job reference letters;
• Provides back-up coverage to Health and Safety when required, to complete forms and conducting investigations as needed;
• Assists with HR audits, employee record keeping and timely reporting within the HRIS systems;
• Supports the Sr. Manager, Human Resources with reporting on location based KPIs;