Receptionist, People & Culture

October 8 2024
Industries Tourism, Passengers transportation
Categories Organizational Development, Training - Development - Improvement
Etobicoke, ON • Full time

Receptionist, People & Culture

27 Fasken Dr, Etobicoke, ON M9W 1K6, Canada Req #206
October 8, 2024

About Us:

Sunwing Vacations Group is home to North America's largest vacation brands, comprised of the leading Canadian leisure tour operators Sunwing Vacations and WestJet Vacations, along with the growing United States based tour operator Vacation Express, together with the Group's own travel retail businesses SellOffVacations.com and Luxe Destination Weddings. Our culture is driven by our EPIC Values (entrepreneurial, passionate, innovative, and customer-centric) and our teams work together to deliver our purpose "passionate people making vacation dreams come true".

The Opportunity:

Under Sunwing Vacations, we are looking for a Receptionist to join us in making vacation dreams come true. As the Receptionist you will act as the first point of contact and represent the Sunwing Vacations Group in a professional and welcoming manner. You are responsible for handling front office reception and administrative duties, including greeting visitors, answering the telephone, handling company inquiries, sorting and distributing mail, support ongoing office entry requirements. The Receptionist will occasionally support the People and Culture team by providing administrative assistance as required and maintaining exceptional service delivery and support of our company culture initiatives. This position reports to the People & Culture Engagement and Administration Manager and will be in Toronto, ON.

What You'll Do:

  • Manage the company switchboard and route calls as appropriate.
  • Receive incoming courier packages and prepare outgoing packages.
  • Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately.
  • Maintain office security by following safety procedures and controlling access.
  • Respond to incoming customer / employee's inquiries by referring them with the appropriate colleague to take the task or informing the appropriate staff.
  • Monitor reception email inbox.
  • Assist with employee onboarding and act as first point of contact for new hires.
  • Support P&C leadership team in promoting purpose and values
  • Assist in People & Culture administrative duties.
  • Other duties as assigned

What You'll Need:

  • Strong people skills with the ability to interact effectively with employees at all levels.
  • Ability to manage multiple tasks and prioritize to meet deadlines in a fast-paced environment.
  • Strong communication skills, both verbal and written.
  • Strong organizational and planning skills.
  • Detail oriented and held to the highest confidentiality standard.

What We Offer:

  • Great travel perks!
  • Goodlife Corporate Discount
  • Growth opportunities
  • Free Parking
  • Open concept, collaborative workspace
  • Fresh Café with delicious snacks and meals at a subsidized price!
  • Opportunity to give back through our social responsibility initiatives
  • See for yourself! @sunwinglife

We thank all who apply however only those who meet the qualifications will be contacted.
Diversity, equity, and inclusion - Diversity makes us EPIC; we strive to foster a culture where employees feel uniquely themselves and part of a team. Violence and harassment prevention and response - We partnered with White Ribbon to help us create a survivor-centric, trauma informed policy and educational programs used by all our divisions. Total wellbeing - Our approach is for holistic opportunities to help employees Be EPIC and Be Well. Learning and development - Our offerings are focused on the development of competencies, personal leadership, and leadership in groups and teams.

We are also committed to employment equity and to fostering an inclusive, accessible environment. We welcome applications from everyone. We will accommodate all applicants throughout the hiring process. If you are an individual who requires accommodation to apply to this position, please email arozario@sunwing.ca

Other details

  • Job Family CORPORATE
  • Pay Type Salary
Apply now!

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