Human Resources Business Partner

Under the general direction of the Regional Director, Human Resources, this position will interact and partner with client groups, department management and executives on a regular basis. Will be responsible to provide guidance and valuable strategic advice in the disciplines of performance management, labour relations, training, attendance management, Health & Safety, disability management, and contribution of valuable strategic advice to managers in assigned client groups. While being strategic partners to external and internal clientele, the Human Resources Business Partner ensures adherence to all policies and procedures, motivates and leads by example and provides learning opportunities while establishing a safe, efficient and welcoming work environment for all team members.

Key Accountabilities

• Provides HR leadership & advice to managers; provides guidance on conflict resolution, performance management, labour relations, career development and succession planning;
• Oversees programs such as orientation, training, attendance management, health, safety & wellness, rewards and recognition etc., at the property;
• Develops and implements HR strategic plans as directed; ensures site operations align with partnership objectives;
• Partners with management to improve culture of attendance and performance while focusing on guest service;
• Develops and cultivates strong working relationships with all stakeholders: guests, partnership, team members, unions, vendors and regulators;
• Liaises with the Talent Acquisition team and Managers to support the full-cycle recruitment; Assists with employee on-boarding, preparation of employee files and managing HRIS
• Oversees Occupational Health & Safety and Disability Management programs, including administration of WSIB, accident reporting, case management and related policy and procedural roll-outs; liaises with site management; collates statistics and reports findings
• Oversees licensing and company requirements for employees, including Smart Serve, AGCO and criminal record checks; ensures the timeliness and accuracy of applications and renewals
• Assists with maintaining HRIS data integrity (i.e., Oracle /CONNECT); liaises with corporate HR to ensure data quality; audits data on a regular basis for accuracy and consistency; identifies and spearheads data clean-up initiatives
• Accountable for preparing regular interval reporting on mandatory training requirements for staff at site level and providing to the site lead for review and execution.
  Leads and advises Managers with respect to the collective agreement application and interpretation;
• Focuses on rapport-building with the Union working towards improving communication and reducing grievances;
• Researches and prepares confidential Labour Relations reports and surveys relating to negotiations, grievances and arbitrations and provides support, resources and participates on the Casino's bargaining and Labour-management committees;
• Ensures compliance with laws and regulations, including but not limited to occupational health and safety, employment standards, human rights and other statutory regulations
• Performs other reasonable additional duties as required/assigned.
  

Education and Qualifications

• Post-Secondary education in Human Resources Management (diploma/degree in HR) or an equivalency of work experience of at least five years in Human Resources in roles of increasing responsibility. A combination of education/experience may be considered;
• CHRL/CHRP designation is preferred;
• Previous HR experience in a unionized environment is preferred;
• Ability to exceed internal and external 'customer' expectations through leading by example and by providing timely, effective and service oriented advice and service to operation managers;
• A track-record of effective human resources customer service to several departments with competing needs, and providing sound advice on sensitive matters;
• Ability to maintain confidentiality; mediation and conflict management/resolution experience is required;
• Superior ability to communicate effectively; active listening, writing, speaking and presenting;
• Proven ability to analyze problems, identify key information and issues, interpret data and determine implications, provide recommendations, and effectively resolve issues;
• Computer literacy in all applications of MS Office and HRIS experience required (Oracle)
• Active affiliation with appropriate Human Resources networks and organizations and ongoing community involvement;
  Collaborative (solicits input to improve/enhance strategy and development);
• Willingness to learn, develop and achieve new skills for personal and professional development;
• Ability to obtain registration as a Category 1 Gaming Assistant with the Alcohol and Gaming Commission of Ontario.
• Requirement to work in office, at Shorelines Casino Thousand Islands
  

Work Environment Considerations

• Regular office and casino environment, non-traditional work hours may be required in certain circumstances, some travel may be required