Director of Human Resources

London, ON

If you are a strategic HR leader with a passion for driving organizational excellence, fostering culture, and advancing talent strategies, this is your opportunity to make a lasting impact.

The Director of Human Resources will play a pivotal role in leading HR strategy, employee and labour relations, and corporate culture at London Hydro. This role requires experience in HR and payroll operations, workforce planning, compliance, and employee engagement, ensuring alignment with corporate goals.

The successful candidate will drive organizational effectiveness, oversee key HR programs, and cultivate a high-performance culture. Reporting to the Vice President, Human Resources & Strategic Planning, you will be instrumental in developing talent strategies, managing labour relations, and guiding HR policies that support business success.

WHAT YOU WILL DO

• Human Resources Team: Manage the performance, development, and professionalism of the Human Resources team and the maintenance of departmental processes and practices.
• Human Resources & Cultural Leadership: Assess and propose improvements to the corporation’s strategies, systems, policies, and processes that support the employee/talent lifecycle, and oversee the implementation of approved enhancements. Promote a respectful, accountable, innovative, high-performance corporate culture. Champion operational excellence. Provide oversight and guidance across various aspects of the function in support of the attraction, development, and retention of great people, including (but not limited to): organizational design and resource planning, job description maintenance and pay equity compliance, compensation, benefits, and rewards management, recruitment, orientation and onboarding processes, employee/career growth and development planning, networking and employee recognition initiatives, performance and attendance management programs, and succession planning. Develop, administer, implement, and oversee adherence to corporate policies and procedures, including the Code of Conduct. Promote awareness of and compliance with relevant legislation. Implement workplace investigation processes as required. Guide and support efforts to advance departmental goals and objectives.
• Labour Relations: Lead and support efforts to maintain consistent, positive, and constructive labour relations (e.g. joint relations, collective agreement administration, discipline, issue resolution, grievance investigation, mediation and arbitration, joint job evaluation, and collective bargaining). Lead the development of comprehensive strategies for the successful negotiation of renewal collective agreements.
• Business Partner / Advisory: Establish and maintain relationships across the organization. Oversee and foster a culture in which Human Resources team members consistently and collaboratively provide timely, accurate, and helpful service, support, information, advice, and/or solutions to individuals and teams. Facilitate the consideration of legal advice from in-house and external counsel in decision-making.
• Enterprise Systems and Solutions: Manage and oversee design, configuration, documentation, maintenance, continuous enhancement, testing, optimization, and relevant enterprise-wide training for cloud-based Human Resources Information System, Time and Attendance, and Payroll solutions.
• Payroll, Pension, and Benefits Administration: Provide strategic oversight and support to the management of timesheet entry, payroll, pension plan, employee and retiree benefits, and WSIB claims administration.
• Data, Reporting, Information, Documents, and Records: Manage and monitor the annual Human Resources budget. Assist with the preparation of the corporate labour budget. Design and administer surveys, monitor trends, and analyze metrics and KPIs. Prepare project plans, presentations, reports, and recommendations and thorough, persuasive narrative evidence, arguments, and analyses in support of corporate positions for regulatory applications, negotiations, and legal matters. Maintain confidential and general files, ensuring that corporate records are organized, maintained, accessible, and retained and/or destroyed by record retention policy and procedure.
• Industry Leadership: Represent the corporation, maintain beneficial business relationships, and advance the Company’s position through participation in external stakeholder committees and consultations.
• Safety: Ensure personal and direct reports’ adherence to all Occupational Health & Safety Act rules and regulations, IHSA safety rules, London Hydro Safe Work Practices, Environmental Policies, and Health and Safety policies. Ensure all accident reports are reviewed, and corrective action is taken.
• Perform other duties related to the above job purpose.

WHAT YOU WILL BRING

We welcome applications from all candidates, including those whose knowledge, skills, and experience have been developed through alternative pathways from the requirements listed below. London Hydro, at its sole discretion, may deem a job applicant to meet the job requirements if they have sufficient skill, alternate education, and/or experience related to the role.           

• Successful completion of a post-secondary diploma or degree plus additional specialized training.
• CHRP / CHRL designation (or equivalent) considered an asset.
• Minimum of ten years of experience in progressively senior positions related to human resources, ideally in a unionized environment.
• Proven experience leading collective bargaining / assisting as a senior contributor.
• Thorough knowledge of employment law (e.g. Employment Standards, pay equity legislation, federal and provincial payroll legislation, Ontario Human Rights Code, Labour Relations Act, AODA, Occupational Health & Safety Act) and OMERS pension plan administration requirements.
• Experience liaising with senior management and external agencies and stakeholders.
• Professional and effective oral, written, presentation, and interpersonal skills.
• Advanced proficiency in the use of Microsoft Word, Excel, G-Suite, Adobe Acrobat, HRIS, and Payroll software.
• Strong leadership, interpersonal, managerial, coaching, negotiation/mediation, change management, and conflict resolution skills. Creative. Team-oriented and results-driven.
• Excellent research and analytical skills; accurate and exhibits attention to detail.
• Ability to establish and maintain positive and collaborative cross-functional relationships at all levels of the organization.
• Position necessitates a high degree of confidentiality and discretion.
• Experience/knowledge of the electricity sector is an asset.
• Valid Driver’s Licence Class G.

WHY JOIN OUR TEAM

• London Hydro has been recognized by Canada’s Top 100 Employers as one of Southwestern Ontario’s Top Employers for 2025. This recognition is a testament to our unwavering commitment to excellence and our dedication to fostering an environment where every team member can thrive.
• Benefits and Compensation Package:

Competitive Salary

Comprehensive Benefits Package, Including OMERS Pension Plan

Competitive Vacation Entitlements

Top-Up Leaves Program

Learning & Development Opportunities

Recognition & Social Programs

Wellness and Family Assistance Program

On-site Cafeteria & Free Fitness Centre

Corporate Cellphone

Hybrid Work Arrangement

Positive, Collaborative and Safety-Focused Culture

• Want to learn more about what makes London Hydro a great place to work? Watch our short video https://youtu.be/Pxw0_ZRnSKg or visit our website at londonhydro.com. 

 SOUNDS LIKE A GOOD FIT? HOW TO APPLY

We invite you to submit your cover letter and resume as a single document (in .pdf or .docx format only), saving the file as your last name and first name with no spaces (i.e., LastnameFirstname) to: Human Resources Department, London Hydro Inc., P.O. Box 2700, London, ON N6A 4H6. Fax: 519-661-5164. E-mail (Director of Human Resources in the subject line and ensure that you attach your resume): ****@***********.***. 

Deadline to Apply: Monday, March 3, 2025

While we appreciate all applications received, only those invited for an interview will be acknowledged. In accordance with Canadian immigration requirements, this advertisement is directed to applicants who are authorized to work in Canada. The successful candidate will be required to complete a Criminal Record and education check prior to the commencement of employment.

London Hydro is committed to fostering a corporate culture and climate that values and supports a diverse, equitable and inclusive organization. London Hydro is an equal-opportunity employer. Accommodation is available under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Any personal information submitted will be managed in accordance with the requirements of the Municipal Freedom of Information and Protection of Privacy Act and will be used only to determine eligibility for employment. We recognize the importance of work-life balance. Currently, we offer a hybrid work arrangement (In-Office and Remote) in accordance with London Hydro policy. Please note remote work is not guaranteed in the future and is subject to change.