HCM Solution Administrator (Workday+)
JOB SUMMARY:
SE Health is currently seeking a HCM Solution Administrator (Workday+) who will play a critical role in maximizing the value of the Workday platform by ensuring its smooth implementation and operation, supporting users, and driving continuous improvement initiatives.
As part of SE Health's strategic people-focused transformation journey, SE Health is embarking on an exciting journey to transform our Finance, HR, and Payroll operations with Workday integrated ERP Solution. This role will be configuring, executing implementation activities, and taking on the on-going administrator of Workday and other FIN/HR Solutions within our organization.
The HCM Solution Administrator must specialize in Workday HCM modules with knowledge of other HR Technologies. In this role, you will work closely with the HR business users, Transformation and Solution Leads to realize the design by configuring and optimizing the HR solutions. You will use your expertise in Workday configuration and system administration to drive initiatives that improve efficiency, accuracy, and compliance across HR processes.
JOB RESPONSIBILITIES:
System Configuration and Validation
Responsible for configuring Workday HCM modules, in alignment with SE Health's business needs and business requirements, with consideration of industry best practices
Responsible for Core HCM Configuration: Set up foundational HCM components such as job profiles, compensation packages, eligibility rules, create benefit plans, and configure enrollment options based on organizational requirements
Develop understanding of other HR technology solutions to support implementation (through configurations) and set up activities
Working with various business key players to translate solution design into functional configurations, and provide solutions aligned with industry best practices
Manage security roles, access rights, and domain permissions specific to HCM to ensure secure access and data compliance per Role-based access control design for data security and permission
Support integration setup with external systems that ensure seamless data flow and functionality (including internal and external systems like benefit providers)
Support Workday Report development - Design custom reports, dashboards, and KPIs that support data-driven decision-making
Validation, Testing and Quality Assurance
Support the development and execution of test plans for configurations and system updates that provides validation on solution designs of Workday Modules and/or FIN/HR technology solutions
Perform validation checks and prepare end-to-end testing scenarios with cross functional teams and business leads on each configured module to ensure settings and data accuracy, ensuring integrations work as expected across Workday modules and address any discrepancies
Responsible for artifacts such as: configuration specs and process documentations to maintain compliance and support knowledge transfer
Analyze system testing and user feedback from UAT and address any discrepancies through configuration
System Support
Provide day-to-day and project support on Workday modules, troubleshoot issues, and serve as the primary point of contact for resolution
Provide technical support across HR Technology solutions within configuration domains
Provide Integrations and data migration support on by validating financial data, reconciling transferred data, and troubleshooting discrepancies
Adoption and Training
Train end-users on Workday functionality, ensuring a seamless transition and ongoing user adoption
Support development of training materials, user guides, and quick-reference sheets to prepare stakeholders for go-live and ensure effective system usage
QUALIFICATIONS:
Education
Bachelor's degree in Human Resources, Computer Science, Information Technology, or a related field (or equivalent experience)
Experience
Minimum of 3years hands-on experience with Workday HCM configuration, integration and/or security set up. Core HCM Configuration and/or Compensation and Benefits Setup experience is preferred
Experience in implementations and experience in active role in executing Workday implementation is desirable, not required
Hands-on experience configuring other Finance, HR, and/or Payroll solutions
Certifications
Workday certifications (Finance, HCM, Payroll and/or specialisms of Workday functional areas) or Workday training or equivalent experience in HCM fundamentals, Business Process Configuration, Report Writing (advanced/matrix/composite reports), dashboards, EIBs, and related Workday features are definite asset
Professional qualifications in Finance, HR, and Payroll Capabilities are desirable, but not required
Certifications in Agile and Scrum methodologies are a plus
Skills and Competencies
Experience in hands on-Workday configuration across all HR modules
Any knowledge/exposure to Workday integration, reporting, and testing methodologies and tools would be an asset
Familiarity of other HR and Payroll technologies (e.g., Taleo, PeopleSoft) with vision to support organization goals
Analytical and collaborative problem-solving approach with the ability to understand not just the "what" but the "why" behind solution designs
Familiarity in Workday integration tools (e.g., EIB, Workday Studio, PECI, and Workday APIs) and Workday technologies, such as XML, XSLT, SOAP, REST, Web Services, and EIB would be an asset
Product-driven mindset, with a passion for continuous improvement
Strong analytical skills and meticulous attention to detail, especially in compliance and data accuracy
Excellent communication skills (both written and oral), with a strong customer service focus and the ability to build relationships with both technical and non-technical key players
Travel may be required within Ontario
ABOUT US
At SE, we love what we do. Every day, we bring hope and happiness to clients, homes, and communities across Canada. We treat each person with dignity and love, like our own family; we build empathy; and we do the right thing. We are always inspired to make a difference. As a not-for-profit social enterprise, we share knowledge, provide the best care, and help each client to realize their most meaningful goals for health and wellbeing. We are an inclusive workplace offering competitive pay, benefits, pension, and work life balance. We're a great place to work, and we hope you'll join our team.
In the interest of the health and safety of our patients/clients, employees, and greater good of public health, SE Health requires those that wish to work for this organization to be fully vaccinated against COVID-19. Fully vaccinated means a person has received both doses of the COVID-19 vaccine and it has been 14 days since the last dose.
SE Health is committed to the success of all its employees. If you feel you need accommodations because of illness or disability, please do not hesitate to contact the Talent Acquisition team at careers@sehc.com at your earliest convenience.