Learning and Development Coordinator

JOB SUMMARY:

The L&D Coordinator provides support to the Learning & Development team. In this capacity, the L&D Coordinator supports the planning, execution and ongoing program development of our new next generation Leadership Development program, including all phases and updated iterations into the future. The L&D Coordinator also supports ongoing employee development, career planning, succession planning and more, for leaders and emerging leaders across all business lines.

JOB RESPONSIBILITIES:

• Program Coordination and Administration
  • Coordinate the logistics of all training and development activities, including scheduling, registration, and communication.
  • Support the administration of the Tuition Assistance Program by processing applications and liaising with employees and leaders.
  • Assist in the promotion and marketing of learning and development programs across the organization.
  • Develop and maintain accurate records of all learning activities, including attendance, certifications, and evaluation results.
  • Prepare regular reports on training outcomes, participation, and program effectiveness.
    
• Learning and Development Facilitation Support
  • Organize and support the delivery of training sessions, workshops, and seminars.
  • Assist with the development of training materials such as handouts, manuals, and e-learning modules.
  • Provide logistical support for virtual and in-person training, ensuring all technology and materials are ready and accessible.
  • Collaborate with subject matter experts and external vendors to deliver specialized training.
    
• Needs Assessment and Evaluation
  • Assist in conducting learning needs assessments through surveys, interviews, and focus groups to determine current skill gaps and future training requirements.
  • Collect feedback on training sessions and use it to improve future programs.
  • Monitor and report on the effectiveness of training programs using evaluation tools, suggesting improvements as necessary
    
    
• Administrative Support and Reporting
  • Maintain a centralized database of learning materials, resources, and training records.
  • Assist in the creation of internal communication materials to promote learning opportunities within the organization.
  • Coordinate relationships with external training providers and manage contracts as needed.
    
    

• Other Activities
  • All other reasonable duties as assigned

QUALIFICATIONS:

• A diploma or certificate in education, adult education, information technology or equivalent experience
• CTDP certification desirable
• Excellent content management skills
• Highly proficient in Microsoft Office suite - Outlook, Word, Excel, and PowerPoint
• Excellent communication and organizational skills
• A keen attention to detail
• Flexibility, creativity and the ability to work in a dynamic environment
• Ability to work in cross-functional and cross-discipline teams
• Strong written and verbal communication skills
• Excellent teamwork skills, with the ability to build relationships and collaborate with cross functional teams
  

ABOUT US:

At SE, we love what we do. Every day, we bring hope and happiness to clients, homes, and communities across Canada. We treat each person with dignity and love, like our own family; we build empathy; and we do the right thing. We are always inspired to make a difference. As a not-for-profit social enterprise, we share knowledge, provide the best care, and help each client to realize their most meaningful goals for health and wellbeing. We are an inclusive workplace offering competitive pay, benefits, pension, and work life balance. We're a great place to work, and we hope you'll join our team.

In the interest of the health and safety of our patients/clients, employees, and greater good of public health, SE Health requires those that wish to work for this organization to be fully vaccinated against COVID-19. Fully vaccinated means a person has received both doses of the COVID-19 vaccine and it has been 14 days since the last dose.

SE Health is committed to the success of all its employees. If you feel you need accommodations because of illness or disability, please do not hesitate to contact the Talent Acquisition team at careers@sehc.com at your earliest convenience.