Senior Learning & Development Specialist

We are Sienna Senior Living, a publicly traded company (TSX:SIA) and one of Canada's leading owners and operators of seniors' residences. We offer care, support, services and housing in Retirement and Long Term Care to seniors/residents and their families. And we truly believe it is a privilege to serve Canada's seniors, ensuring they live fulfilling lives with the utmost comfort, dignity and respect.

At Sienna, we empower our 12,000 team members to help our residents live the life they desire and deserve. We provide our team members the tools and support to deliver excellent clinical care and elevate the resident experience through choice, personalization, and community engagement.

What Sienna Offers: We are a purpose driven organization. We aspire to cultivate an environment and culture where team members feel valued, heard and empowered to do meaningful work.

What You'll Be Doing: The Senior Learning and Development Specialist is a results-driven professional responsible for guiding the analysis, design, implementation, and evaluation of learning programs that enhance team member development, strengthen company values, and drive business performance. In this role, they will partner with Subject Matter Experts and instructional designers, acting as an internal consultant to create impactful learning experiences that foster engagement, build capabilities, and support organizational growth.

The role is required to adhere to Sienna Senior Living Inc's Hybrid Work Model - 3x a week at Markham, ON had office and 2x a week work from home with Wednesdays being a required anchor day.

Program Development (80%)

• Conduct an analysis of the learning needs for each program, and adjust the choice of instructional content to achieve the desired outcomes
• Use collaborative work principles with stakeholders at all levels of the organization to determine and manage program objectives, content and review cycle
• Focus on selection and organization of content, methodologies, and activities in order to create a Training design/plan that demonstrates effective transfer of knowledge and skills-based training, involving different types of learners
• Support the creation and maintenance of instructional content and training programs with a focus on sustainability
• Adapt writing and speaking to a specific medium / audience and demonstrate technical writing skills to provide effective and valid instructions as needed
• Stay up to date on recent instructional design tools and new instructional principles

Reporting & Training (20%)

• Conducting research and interpreting findings to establish best practices and gaps to help form scalable solutions.
• Conducting evaluations to identify and track key metrics in order to determine the overall effectiveness of programs and provide recommendations based on evaluation of results that support Sienna's strategic business objectives
• Devise modes of assessment and interactions (tests, quizzes etc.) to ensure optimum efficacy and measurement of learning
• Organizing, preparing and facilitating onsite and virtual training sessions as needed.

Experience and Requirements:

• Minimum of 5 years' experience in instructional design, organizational development and/or facilitation, ideally in soft skills or leadership development.
• Experience working with e-learning authoring tools is considered an asset.
• Proficient with ADDIE/SAM design processes.
• Proficient with MS Office (MS Teams, Excel, PowerPoint and Word).
• Eagerness to incorporate new adult learning trends into program design.
• Creative attitude and confident mindset.
• Project management experience.
• University degree/certificate in Education, Adult Learning, Organizational Development or other relevant discipline.

Sienna Senior Living is committed to employment equity, diversity, and inclusion in the workplace. In accordance with provincial regulations, upon request, support will be provided for accommodations throughout the recruitment, selection, and assessment process.