Administrative Assistant - Dentistry at Lifestyles

About Us:

Welcome to Dentistry at Lifestyles, located in the heart of beautiful Midland, Ontario, just steps from stunning freshwater beaches, scenic hiking and biking trails, and the charming small-town atmosphere of downtown. Conveniently situated at 701 King St, Dentistry at Lifestyles has proudly served the Midland community for many years, offering a comprehensive range of dental services including preventative hygiene, general and cosmetic dentistry, restorative care, oral surgery, and more.

Led by Dr. John Augimeri, our team is dedicated to delivering high-quality dental care, as reflected by our 4.8-star rating on Google reviews. We are committed to exceptional patient service, continuous learning, and staying at the forefront of dental innovation.

Monday, Wednesday, Thursday & Friday (7:00-5:00)

Tuesday (11:00-7:30)

Overview:

We are looking for a candidate who can confidently engage with patients and collaborate effectively with the team, all while managing multiple tasks seamlessly. Key responsibilities include handling phone calls, booking appointments, processing payments, submitting insurance claims, and organizing daily schedules for dentists and hygienists. Experience in a dental office, familiarity with Dentrix and RecallMax, and a solid understanding of insurance procedures and the CDCP program are highly preferred.

Benefits of Joining Our Team:

• Competitive compensation

• Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!

• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services

• Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education

• Attend social and CE events to network with dental professionals in your community

• Work-life balance and flexibility

• Access to modernized technology to provide optimal oral care to patients

Responsibilities:

• Greet and assist patients as they arrive; ensure a lasting positive impression for them

• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps

• Effectively manage recall system and accurately maintain patient database

• Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations

• Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts

About You:

• Prior experience administrative experience in a dental office setting required

• Minimum 1+ years of general administration experience required

• Experience with Dentrix and RecallMax an asset

• Knowledge of CDCP program highly preferred

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

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