People Business Partner
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People (HR) Business Partner, CSS Operations
Location: Toronto, Mississauga
At this time, Ericsson Canada Inc. does not provide immigration assistance/sponsorship now or in the future for this position.
Job Summary:
Our company, a standout performer within the Information, Communication & Technology industry, is seeking a highly skilled, business-minded, experienced HR practitioner. As a People (HR) Business Partner, you will own the tactical day-to-day HR activities, as well as the roll-out of our HR programs for our Operations team. People Business Partners drive our People Story to secure a positive people experience by implementing actions and behaviors to empower everyone to perform at their very best.
The Ericsson people organization is transforming the business by partnering with the leadership team to
drive a refresh of our culture, greater focus on diversity and inclusion, and innovative talent management practices. This impactful role gives you the opportunity to be part of a high-performing, dynamic team driving transformative change within the critical organizations in the CSS domain.
What you will do:
- Build strong partnerships with leaders by providing consultation, guidance, metrics, support, and development to enhance organizational effectiveness.
- Guide leaders in aligning with the company's values, purpose, and philosophies, supporting managers in employee life cycle solutions (e.g., eforms, terminations, relocations).
- Collaborate within the People Business Partner model, partnering with the People Leadership Team and SME teams (Total Rewards, People Planning, Talent Management, Talent Acquisition, and Learning and Development) to deploy solutions.
- Proactively manage employee issues, ensuring performance issues are documented and monitored.
- Manage labor relations and complex cases, integrating legislative changes into HR policies and practices while advising on compliance with labor laws and corporate policies.
- Collaborate with leaders on employee relations, performance management, and people strategy, ensuring adherence to directives and local laws.
- Lead workplace investigations and coordinate with other HR centers of expertise for seamless service delivery.
- Engage fully in multiple HR activities within a fast-paced, team environment.
- Influence business direction through People analytics, strategic planning, and monitoring of market/industry trends. Draw insights from data to improve processes, employee engagement, and policy alignment.
- Coach and mentor leaders within the organization, serving as an advisor to senior Operations leaders.
- Act as an Employee Relations Subject Matter Expert, driving associate engagement programs and enhancing employee relations, retention, and reward programs.
- Develop and execute business strategies focused on talent management, organizational effectiveness, workforce planning, and employee engagement.
- Participate in and lead special projects and best-in-class initiatives to drive HR excellence and business outcomes.
You will bring:
- Bilingual proficiency in French and English, with the ability to speak, read, and write in both languages.
- Proven ability to work collaboratively with associates of all levels and build cross-functional relationships.
- Strong experience as an HR Business Partner with increasing scope and responsibility, ideally in a matrix organization.
- Exceptional communication, interpersonal, influencing, coaching, and consulting skills.
- High degree of professional integrity, confidentiality, and attention to detail.
- Operate as a key trusted HR Business Partner to People Leaders and other members of the local/regional management team, acting as the expert on people and organizational issues.
- Detail-oriented with a bias for action.
- Proven experience with Canadian employment laws/policies and HR practices.
- Hands-on experience as an HR generalist supporting a geographically spread client group with a wide variety of HR matters.
- Experience working in roles requiring interaction with co-workers or clients in both French and English.
- Bachelor's Degree in HR Management or equivalent.
- CHRP designation is an asset.
- 3-5 years of progressive Human Resource Business Partner experience, preferably.
Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world's toughest problems. You´ll be challenged, but you won't be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.
If you need assistance or to request an accommodation due to a disability, please contact Ericsson at hr.direct.mana@ericsson.com
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.
Primary country and city: Canada (CA) || Toronto
Job details: People Business Partner