Vocational Rehabilitation Specialist

Counsels people with mental or physical disabilities to help them set career/training goals and attain the skills, resources and attitudes necessary to gain/maintain employment. Applies complete knowledge, skills, and practices to perform assignments.

What is the opportunity?

Responsible for applying appropriate vocational and rehabilitation expertise to support the adjudication department including the effective utilization of vendors to deliver quality, cost effective and superior client service

What will you do?

• Manage a diverse caseload of Return To Work focused files

• Responsible for coaching and mentoring claims adjudicators on rehabilitation practices and procedures

• Responsible for researching, planning, developing, implementing and monitoring vocational rehabilitation to facilitate risk management and return to work for disability claims

• Responsible for completing thorough and objective assessments, for accurately documenting the information and for delivering quality, cost effective rehabilitation work product within the established service standards

• Ensure effective vendor utilization in order to maintain cost effectiveness and appropriate risk management activities

• Proactively partner with claim adjudicators, Doctors and Rehabilitation Specialists to deliver effective service solutions

What will you need to succeed?

Must have

• Post secondary education

• 5 years experience of current, proven clinical experience, in occupational health, rehabilitation or case management, industrial disability management, worker’s compensation, psychiatric, cardiac, emergency care or orthopedic nursing

• Strong analytical and decision making skills with the ability to multitask and balance multiple goals and priorities

• Excellent oral and written communication skills

• Team work, including well developed collaborative and persuasive skills

• Demonstrated ability to effectively deal with customers in a manner that is professional with a high degree of customer service

• Proficiency in MS Office application, PowerPoint, and\or similar applications

Nice to Have

• CVRP Designation or RRP designation

• Bilingual

Special Conditions

Ability to work remotely out of Alberta, BC, Ontario, Quebec

What's in it for you?

• Competitive pay and high-earning potential

• All the tools, training, and team support you need to grow your career

• Flexible work/life balance options

• Sophisticated RBCI software tools to boost your productivity

RBC is committed to supporting flexible work arrangements when and where available. Details to be discussed with Hiring Manager.

Job Skills

Career Rehabilitation Counseling, Health Care Compliance, Healthcare Counseling, Massage Therapies, Medical Records Management, Nursing Assessment and Care - HNU, Occupational Therapy, Patient and Care Giver Education, Rehabilitation Programs, Therapeutic Progress Assessment

Additional Job Details

MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGAMISSISSAUGACanada37.5Full timeINSURANCERegularSalaried2025-04-082025-05-01

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.