Head Trainer
October 22 2024
Industries
Arts, Entertaiment, Culture and Leisure
Categories Training - Development - Improvement
Orleans, ON • Full time
Seeking a Head Trainer.
Under the direction of the owner, the head trainer is a leader in the industry, shows initiative, always leads by example, and eagerly embraces 9Round's vision to create the best member experience possible. This is a great position for a candidate looking to be a proponent for growing a dynamic small business backed by the world's largest kickboxing franchise.
9Round delivers total body results in a quick and convenient 30 minute workout with no class times and a trainer with you every step of the way. We are seeking a super energetic and enthusiastic trainer. This is a part time/full time position (approx 30 hours) with sale compensation.
JOB DESCRIPTION & QUALIFICATIONS
At 9Round the Head Trainer will maintain a fun, fast paced, 30 minute circuit cardio kickboxing gym. Sales presentation and phone scripts are vital. This is a very customer service driven position, so we are looking for someone that exudes confidence and whose primary focus is helping others achieve their fitness goals.
- Must have minimum 1-2 years of experience in the fitness industry
- Must have a flexible schedule with the ability to work mornings, evenings and weekends
- Must have minimum 1-2 years of sales/customer service experience
- Previous kickboxing experience strongly preferred however not mandatory
- Bilingual preferred but not mandatory
RESPONSIBILITIES include, but are not limited to the following
- Greet, answer questions, sell and register prospective leads
- Provide stellar customer service and keep members motivated throughout workout
- Member retention and engagement via telephone calls and follow ups
- Personalized and engaging lead generation/re-generation and follow up to convert prospects into members
- Maintain excellent customer service with current members, follow up with them to keep them engaged with our 9Round Family, and cultivate member referrals
- Customer service via all forms of communication: in person, phone, email, text, social media, etc.
- Resolve past due memberships
- Create monthly marketing plans with the owner
- Scheduling and reports
- Keep social networks updated regularly posting on Instagram and Facebook
- Ensure the gym is kept clean and all equipment organized and in working order at all times.
- Ensure all Opening & Closing Procedures are completed as scheduled and outlined.
- Develop a scheduled cleaning program and ensure team members carry out tasks in a high quality, timely manner
- Do inventory as needed
QUALITIES FOR SUCCESS IN THIS POSITION
- Physically fit and committed to living a healthy lifestyle
- Passionate, intelligent and knowledgeable regarding the fitness industry
- Detail oriented, hardworking, accountable
- Creative, personality, high energy personality that is contagious
- Someone who wants to have FUN, SMILE and LAUGH at work
- Strong leadership ability with the understanding that there is no "I" in team
- Ability to work independently, as well as with a team
- Comfortable closing sales by building relationships and selling the value of 9Round
- Comfortable communicating with all demographics by all avenues (face to face, phone calls, text, email, social media, group settings, etc.)
- Professional, above all else
BENEFITS
- 9Round Trainer Certification
- Uniform and Equipment Starter Kit
- Complimentary gym membership for yourself
- Sales commission
- Staff events
NOTE: This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the gym.
ABOUT 9ROUND
9Round has been delivering fast, effective kickboxing style workouts for over 10 years. Founded in 2008 by husband and wife, Shannon and Heather Hudson, in Greenville, South Carolina, the circuit training format provides a killer workout in just 30-minutes. With over 750 locations and 19 countries across the globe, 9Round continues to gain popularity as people search for a workout that they don't have to schedule their lives around. With no class times and a trainer included with each workout, 9Round makes fitness fun, affordable and accessible. Whether you're male or female, 19 or 91, 9Round makes you stronger in 30 minutes.
MISSION STATEMENT
We, at 9Round, are on a mission. From the CEO to the Trainers running the floor, we're all about making members stronger in 30 minutes, physically and mentally.
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