Program And Policy Manager

PROGRAM AND POLICY MANAGER
Competition number: J0225-0257
Department: People & Culture
Status: Full-Time continuing
Hours: Monday to Friday, 9:00 a.m. to 5:00 p.m. (35 hours per week)
Annual/hourly salary: $88,500 - $110,100 (position with benefits, pension plan and At-Risk
Compensation)
Closing date: March 16th 2025

Introducing the National Arts Centre
The National Arts Centre (NAC) is Canada’s bilingual, multi-disciplinary home for the performing arts. The
NAC presents, creates, produces, and co-produces performing arts programming in various streams – the
NAC Orchestra, Dance, English Theatre, French Theatre, Indigenous Theatre, and Popular Music and
Variety – and nurtures the next generation of audiences and artists from across Canada. The NAC is located
in the National Capital Region on the unceded territory of the Anishinabe Algonquin Nation.
At the National Arts Centre, we believe the performing arts are vital to the human experience. A house of
dreams for the Canadian performing arts, we work with artists and arts organizations from across this land
to revitalize our sector.

Curious to learn more? Read our 2023-2026 Strategic Plan, The Journey Ahead.
Equity, Diversity, Inclusion, Anti-Racism and Accessibility
We are on a journey, committed to ensuring that equity, diversity, inclusion, accessibility, anti-racism and
reconciliation with Indigenous peoples will guide our actions.

The NAC welcomes applications from candidates who can help us meet our vision, and contribute to the
diversity of lived experiences, perspectives, and approaches. When you join the NAC, you will be part of
an inclusive community working hard to dismantle barriers to employees’ well-being, access, potential,
and success. The NAC actively seeks candidates who identify as women, Indigenous, Black, Persons of
Colour (IBPoC), members of 2SLGBTQIA+ communities, and people with disabilities. We encourage you
to self-identify in the recruitment process.

Key activities:
The Program and Policy (P&P) Manager is responsible for nurturing our People & Culture initiatives and
leading and managing People & Culture (P&C) programs. This role ensures that our workforce strategies
align with our business objectives while fostering an inclusive environment where every employee feels
valued. Collaborating closely with every member of the P&C team, this Manager will foster a culture of
learning, growth and innovation throughout the organization. They will be responsible for examining
current programs, such as the NAC's Onboarding program and annual performance review process.

Key responsibilities will include:
Designing and implementing a robust succession planning framework across the organization. This will
involve close collaboration with Senior Leadership to identify high-potential employees and create
pathways for their development, ensuring the organization is prepared for leadership transitions and
workforce evolution.

In addition to succession planning, the incumbent will lead the creation and updating of our corporate and
administrative policies. This includes ensuring policies remain compliant with the latest federal legislation,
as well as meeting the needs of the organization. They will provide interpretation and advice on policies to
both management and employees and maintain a structured review schedule to ensure policies are
consistently updated.

The individual in this role is responsible for leading all internal training and leadership development
initiatives within the organization, including those in partnership with the Canada School of Public Service.
The incumbent will collaborate with department managers to ensure that training aligns with
organizational priorities. Additionally, this role will partner with the Professional Development team to
further enhance its established programs. Building on the success of the NAC Leadership Exchange
initiative and other existing opportunities, the manager will identify new and existing professional
development opportunities outside the organization that align with the needs of NAC staff. The P&P
Manager will take on the responsibility of creating a comprehensive co-op student program for the entire NAC to provide meaningful work experiences and support the development of future talent.

They will collaborate with various departments to ensure the organization’s certification and health and safety training needs are effectively managed. They will oversee the creation and maintenance of a central repository for all certifications and training records, ensuring corporate oversight and accountability.

Working with the Executive Director of P&C you will fulfill the Human Resources commitments outlined in the NAC’s Official Languages Action Plan aiming to surpass compliance standards. This initiative includes implementing and testing an innovative tool to assess the linguistic profiles of job positions, establishing a proactive pre-employment language skills assessment process, and developing a strategic plan to attract French-speaking candidates from equity-deserving groups. As part of our initiatives, you will develop a comprehensive second language program aimed at enhancing employees' bilingual capabilities, with a particular focus on Official language training to ensure that all employees feel supported in working in their language of choice, fostering a vibrant and inclusive workplace culture that celebrates bilingualism.

Required qualifications:
• Bachelor’s degree in Human Resources, Public Administration, Business, Education, or a related field and/or a combination of school and a minimum 5-7 years of experience in policy development, succession planning, program design or HR program management.
• Exceptional written and speaking skills in both of Canada’s official languages (English and French)
• Proven experience in managing large-scale training programs and initiatives.
• Experience in managing people, including performance management and team development.
• Strong understanding of HR principles, especially related to succession planning, workforce development, and policy management.
• In-depth knowledge of Canadian labour laws and federal legislation.
• Exceptional organizational and project management skills.
• Strong analytical abilities with the capability to assess and adapt policies and programs to changing legislation and individual and organizational needs.
• Proficiency with HR systems and tools (HRIS, learning management systems, etc.).
• A strategic thinker with the ability to align policy development and program management with long-term business goals.
• High level of attention to detail and commitment to excellence.
• Strong interpersonal skills and the ability to work collaboratively across departments.
• A proactive and adaptable mindset to manage evolving business needs.
• Experience working within a hybrid/remote work environment is an asset.

Who can apply:
Persons residing in Canada and Canadian citizens residing abroad. Preference will be given to Canadian citizens.
As part of NAC’s interview process, in-person interviews may be required. Please ensure to have the most up-to-date information on your résumé including your current email address.

The National Arts Centre (NAC) is committed to inclusive employee recruitment and selection. The NAC welcomes and encourages applications from people with disabilities. If you require accommodation during the selection process, please inform us as soon as possible and we will make every effort to fulfill your accommodation request.

The successful candidate will be required to provide the original or a certified true copy of their education credentials as appropriate, along with proof of a valid Background Check as a condition of employment.
While we appreciate all applications, only those selected for an interview will be contacted by us.

How to apply:
Please submit your cover letter and résumé online through the “Career Opportunities” section of our website at https://nac-cna.ca/en/careers.
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