Sr. Application and Training Specialist

Job Title: Sr. Application and Training Specialist
Reports to: CIO

Company: The Taggart Group of Companies
Location: 3187 Albion Road South, Ottawa, Ontario

Taggart Group of Companies: A family business that's been around for more than 75 years, the Taggart Group of Companies is a full-service construction organization consisting of four major operating companies. Taggart Group delivers expert leadership in real estate development, planning, design, finance, construction, and management. We develop commercial, residential, and industrial property for our own account and for third-party developers. We own, manage, and work collaboratively on commercial and residential investment properties. We enjoy a strong reputation for technical expertise, integrity, and cooperation, and offer our clients the many benefits of vertical integration. Taggart Investments acquires land for various types of development opportunities in the Ottawa and Kingston markets on behalf of the Group.

Work Description

The Senior Application Specialist is responsible for providing high-level guidance, support, and architecture for enterprise software applications, particularly ERP systems. This role requires extensive experience with large-scale software applications, ERP solutions, and software development processes. The ideal candidate will offer strategic technical leadership while effectively communicating with both technical and non-technical stakeholders.

Major Responsibilities:

· Provide technical expertise in enterprise applications, including ERP systems and software architecture.

· Support and define the architecture for ERP systems and related software solutions.

· Provide second and third-tier application support for business-critical systems.

· Collaborate with internal teams and external vendors, including Microsoft, Adobe, AutoDesk etc.

· Ensure software development best practices, including source code control and software design processes.

· Effectively communicate technical concepts to both technical teams and non-technical business users.

· Assist with Application monitoring and performance, updates, and quality assurance for enterprise applications.

· Define and optimize business application configurations for improved performance and functionality.

· Proactively seek opportunities to educate users on new application features.

· Contribute to future team structuring, including potential leadership responsibilities.

· Stay updated on AI applications in enterprise software and evaluate relevant solutions.

· Participate in various software and ERP-related projects.

· Research emerging technologies and best practices to enhance business solutions.

Statement of Qualifications

Knowledge, Skills and Abilities:

• 10 years of experience in enterprise software applications and ERP systems.
• Strong background in software development, including exposure to the software design lifecycle and best practices.
• Hands-on experience with ERP solutions (SAP, Oracle, or similar) and software architecture.
• Familiarity with database management and enterprise-level software solutions.
• Familiarity with project management methodologies, including Agile.
• Bachelor's degree in Computer Science, Engineering, or a related technical field (preferred). Equivalent experience with a technical diploma and extensive experience will be considered.
• Strong analytical skills and experience implementing enterprise applications.
• Sound knowledge of IT systems, operational software, and ERP technical support.
• Familiar with the latest AI technologies.
• Leadership capabilities, with the potential to manage direct reports in the future.
• Strong communication skills, able to convey technical concepts to both technical and non-technical audiences.
• Ability to collaborate with vendors, suppliers, and business leaders.
• Strong problem-solving and critical thinking skills.
• Customer service-oriented mindset with strong interpersonal skills.
• Ability to work independently and maintain discretion with sensitive information.
• A valid driver's license and access to a vehicle would be considered an asset for the purposes of visit job sites.

Physical/Sensory Effort/Work Environment:

• Providing service to several people, companies or departments, working under many simultaneous deadlines, working for a group of companies.
• Overtime may be required.

Application

All candidates are asked to apply via the following link: taggartgroup.bamboohr.com/jobs. We thank all candidates for their interest, however only applicants selected for an interview will be contacted.

Accommodation:
The Taggart Group of Companies is an equal-opportunity employer. All qualified applicants
are considered without regard to citizenship, race, place of origin, ethnic origin, colour,
ancestry, disability, age, creed, sex/pregnancy, family status, marital status, sexual orientation,
gender identity, or gender expression.

In accordance with the Accessibility for Ontarians with Disabilities Act, we're committed to
providing accommodations for people with disabilities in all aspects of the recruitment and
selection process. If you require accommodation or special assistance, please send an email
to hr@taggart.ca with your request. Your information will be treated as confidential.

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