Undergraduate Program Advisor
Duties and Responsibilities:
Reporting to the Director or their designate the Associate Director, and under the day-to-day supervision of the School Administrator, the Undergraduate Program Advisor organizes, advises and performs the necessary administrative duties required for all the undergraduate students in the Bachelor of Computer Science programs including the minor and the Industrial Applications Internship Option/Dev Degree. The incumbent advises students on required courses for their chosen program, advises transfer students with complex program adjustments, assists Special Students and other degree program students wanting to take undergraduate Computer Science courses, monitors and processes registration requests, determines students' eligibility for yearly Departmental awards, audits and prepares the graduation summaries, provides liaison with the Registrar's Office, Admissions, Awards, Co-op officers, other Schools and Faculties, and maintains the School's undergraduate student files. The Undergraduate Program Advisor provides information to high school counsellors and students, and is the liaison person between the School and the Carleton Computer Science Society. The incumbent compiles data as required to be submitted to the Director as requested, is a member of the Curriculum Committee, assists with building of the Computer Science course timetable in DCU and Banner, submits undergraduate calendar changes in Courseleaf and undertakes any other projects as assigned by the Director of the School.
Qualifications:
The incumbent must possess the following qualifications:
• Requires an extensive knowledge of undergraduate programs preferably in Computer Science.
• Is an important source of information to the Director and Associate Director, students, faculty members and the general public.
• Acquire an excellent knowledge of regulations throughout the University; an excellent understanding of procedures governing the processing of student records; and an excellent knowledge of the overall procedures and precedents involved in academic decision making.
• Reliability and accuracy are extremely important, along with confidentiality.
• Plays a role in representing the School of Computer Science to prospective students, their parents, and school officials.
• Requires strong interpersonal, effective listening, presentation and communication skills, both written and oral.
• Be capable of relating successfully to all members of the University community (staff, faculty and students).
• Knowledge of campus life is necessary.
• The position requires a sensitivity to, and an understanding of various cultural, ethnic and linguistic profiles, as well as recognizing students in distress.
• Good judgment, discretion and tact are essential.
• Excellent skills in the manipulation of electronic data processing equipment and software applications relevant to the University, such as MS Word, Excel, Banner, MS Exchange, DCU, WordPress, Drupal, NextCloud, Courseleaf and video conferencing software.
• Excellent time management skills with the ability to organize work effectively, and to simultaneously work on several assignments with pressures of multiple demands and changing priorities. The Ability to multi-task with competing deadlines and frequent interruptions.
• Creative problem-solving skills are important.
• Personal initiative and flexibility are essential.
• Ability to perform as an effective team member is vital.
• Previous experience in program advising is an asset.
Education and Experience:
The above is normally acquired through the completion of:
• Completion of a university degree.
• Four years of administrative experience in a post-secondary setting.
HR Note:
Carleton University and CUPE 2424 are currently completing a joint job evaluation and pay equity project. The University and the Union are working together to describe the skills, effort, responsibilities and working conditions associated with every CUPE 2424 job, including this one. As a result, the job description that is currently associated with this posting (for recruitment purposes) may be revised to reflect the actual duties captured in the new job descriptions.
By applying for this job you are acknowledging that the actual duties associated with this job may differ somewhat from those identified in the job posting and that you will agree to perform the duties of this job as determined through the joint job evaluation process.
Equivalencies will be considered. Applicants are encouraged to provide information which may demonstrate equivalent qualifications. Please note that applicants may be required to complete an employment test as part of the selection process for this position. Those applicants that are selected for an interview will be requested to contact the Human Resource Advisor assigned to this competition as soon as possible to discuss any accommodation requirements. Arrangements will be made to accommodate your request in a timely manner. Carleton University is strongly committed to fostering diversity within its community as a source of excellence, cultural enrichment, and social strength. We welcome those who would contribute to the further diversification of our University including, but not limited to: women; visible minorities; First Nations, Inuit and Métis peoples; persons with disabilities; and persons of any sexual orientation or gender identity and expressions.