Quality Improvement Advisor

Are you highly organized, detail-oriented and able to work accurately in a busy environment with frequent interruptions? Are you seeking a rewarding career that cares for others, in an organization that cares for you? You're looking in the right place. Ontario Health atHome is seeking a Quality Improvement Advisor

Reporting to the Manager, Quality Improvement, the Quality Improvement Advisor is responsible to work as part of the team to help achieve Ontario Health atHome identified goals and targets. The position will serve as a champion, coach, and expert in quality improvement facilitation to ensure that initiatives effectively utilize quality improvement approaches, methodologies and tools to achieve identified outcomes.

The Quality Improvement Advisor participates in and demonstrates an understanding of quality, risk and patient safety principles and practices, following all safe practices and procedures to support a safe patient and working

This is a temporary full time position in our London, St Thomas, Stratford, Woodstock or Owen Sound locations with an anticipated duration of five (5) months.

What will you do?

• Support and assist the Manager, Privacy and other team members in organization compliance with relevant privacy, information access and records management legislation (Archives and Record Keeping Act (ARA))\
• Establishes effective working relationships with key partners both internal and external to Ontario Health atHome to support the establishment of a quality improvement culture across Ontario Health atHome.
• Provides expertise and advice in the design and planning of QI projects, including identification of the most appropriate approaches to improvement, development of tool kits, implementation planning and evaluation.
• Provides expertise and advice to provider organizations and Ontario Health atHome colleagues in quality improvement methodology, measurement and change management to ensure achievement of specified outcomes and organizational success with a targeted focus on diabetes and chronic disease programs.
• Facilitates and coordinates Ontario Health atHome quality improvement projects in collaboration with healthcare organizations.
• Mentors and coaches improvement teams, managers, and leaders within healthcare organizations to achieve project targets and to sustain quality improvement results.
• Works collaboratively with Ontario Health atHome partners and provincial colleagues to establish a quality improvement approach for programs.
• Works with team members to manage and monitor priority projects, analyze results and prepare confidential roll-up reports to the Ontario Health atHome senior team and Board of Directors.
• Stays abreast of policy, legislation, methodologies and best practices related to health care quality improvement.
• Actively participates within cross-functional teams to advance Ontario Health atHome strategic directions and operational activities

What must you have?

• Minimum of 3-year University degree in health administration, health planning, business administration, or research.
• Successful completion of Quality Improvement training (e.g., lean, IHI improvement advisor, etc.) is an asset.
• Greater than two years' relevant experience
• Demonstrated experience carrying out quality improvement, measurement and change management.
• Experience in project administration/management and project management methodology.
• Solid understanding of the Ontario health-care system including challenges and opportunities for improvement.
• Quality Improvement and evaluation experience in a healthcare environment.
• Good knowledge of and proven ability to apply planning and analysis and change management theories, principles, practices, multiple methodologies and tools and make effective recommendations.
• Knowledge of and/or experience with diabetes and chronic disease programs preferred.
• Proficient with PC based Hardware/software and inter/intranets.
• Comprehensive knowledge of Microsoft Office, Excel, Outlook, Adobe Acrobat, Power Point
• Excellent written communications skills to prepare clear reports and analyses of data which will support effective decision-making and priority-setting.
• Excellent oral communications skills to explain complex technical information to superiors, colleagues and stakeholders.
• Strong teamwork, relationship management, and customer service skills.
• Excellent analytical and evaluation skills to provide expertise regarding quality improvement project design approaches and methodologies, analysis and evaluation of results and development of recommendations.
• Ability to effectively resolve conflicts.
• Proficiency with PC-based hardware/software and inter / intranets. Ability to use project management software an asset.

We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.

What would give you the edge?

• Ability to speak French or another second language

What do we offer?

We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer:

• Attractive comprehensive compensation packages
• Valuable development opportunities
• Membership in a world class defined benefit pension plan

Who we are

We are Ontario Health atHome, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.

If you're interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.

Equity, Inclusion, Diversity and Anti-Racism Commitment

Ontario Health atHome is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.