Advisor, Human Resources-gct

Position Summary

Under the general direction of Director, Human Resources, this position will be responsible handling day-to-day operations focusing on employee relations, disability management, occupational health and safety, labor relations, orientation and training. Above all else, HR Advisors will create an environment that is safe, fun and full of learning opportunities!

Key Accountabilities

• Provides HR leadership & advice to managers; provides guidance on conflict resolution, performance management, career development and succession planning;
• Identifies internal and external employment issues and trends; recommends improvements, efficiencies and training opportunities; assists with training implementation and delivery;
• Oversees programs such as orientation, training, attendance management, health, safety & wellness, rewards and recognition etc., at the property;
• Delivers and supports ongoing training and development at the site for managers and team members to cultivate culture to create memorable experiences;
• Develops and implements HR strategic plans; ensures site operations align with company objectives;
• Partners with management to improve culture of attendance and performance, while ensuring exceptional guest service;
• Fosters a safe workplace focusing on taking proactive steps to minimize accidents and increase wellness;
• Liaises and communicates effectively with all appropriate operational departments;
• Develops and cultivates strong working relationships with all stakeholders: guests, partnerships, team members, unions, vendors and regulators;
• Assisting and advising Managers with respect to policies and collective agreement application and interpretation;
• Focuses on rapport-building with the Union working towards improving communication and reducing grievances;
• Researches and prepares confidential Labour Relations reports and surveys relating to negotiations, grievances and arbitrations and provides support, resources and participates on the Casino's bargaining and Labour-Management committees;
• Ensures compliance with licensing laws, health and safety and other statutory regulations;
• Performs other reasonable additional duties as required/assigned.
• Other duties as assigned.

Education and Qualifications

• Degree and/or diploma in Human Resources Management from a recognized post-secondary institution, or a combination of relevant education and experience.
• Minimum of 3-5 years working experience in Human Resources; specific experience in labor relations is required.
• Knowledge of Ontario employment standards and human rights legislation.
• Strong computer skills working with MS Office programs.
• Employer Connect, Cognos and HRIS experience (JD Edwards) are considered assets
• Ability to deliver excellent guest service at all levels of the organization, and externally.
• Possess strong organizational, presentation, time management and project management skills.
• Exhibit a high level of professionalism and excellent interpersonal skills.
• Listens thoroughly to issues and responds appropriately; demonstrates assertiveness when appropriate.
• A CHRP designation would be an asset.
• Experience managing disability management files and assisting with coordinating gradual return to work programs.
• Demonstrated ability to work both independently and within a team environment.
• Ability to communicate clearly and concisely, both orally and in writing.
• Listens thoroughly to issues and responds appropriately; demonstrates assertiveness when appropriate.
• Maintains and exercises a high degree of discretion and confidentiality in giving out information.
• Potential and interest in doing HR generalist work.
• The ability to successfully pass a criminal record and credit check through the Alcohol and Gaming Commission of Ontario (AGCO)