Business Efficiencies Consultant- Human Resources

Career Opportunity

We have a great opportunity in our People & Culture Group (HR) - Business Transformation Office. We are currently seeking a talented and experienced Business Consultant to lead business efficiency initiatives.

What You Will Do

As a Business Efficiencies Consultant, you will support the Director of Business Transformation in identifying and implementing opportunities to enhance internal business processes and streamline operations. You will play a key role in evaluating business efficiency initiatives, coordinating forward-looking strategies, and fostering a culture of continuous improvement across the organization.

Key Responsibilities:

• Business Opportunity Reviews: Assist in analyzing business operations to identify efficiency improvements and develop recommendations for enhancing internal processes.
• Process Optimization: Collaborate with internal teams to assess core services, policies, and decision-making frameworks to drive operational efficiency.
• Stakeholder Collaboration: Engage with internal and external stakeholders to measure and document the value of proposed solutions, ensuring alignment with organizational goals.
• Barrier Identification & Solution Development: Work closely with various departments and employee groups—including unionized and non-unionized staff—to identify efficiency challenges, quantify their impact, and develop structured solutions for implementation.
• Industry Trends & Innovation: Partner with external organizations, consultants, and research institutions to stay informed on emerging trends, innovations, and technological advancements that could drive future efficiencies within the organization.

This role requires strong analytical skills, cross-functional collaboration, and a proactive approach to driving business transformation and operational excellence.

In addition to the above, promote a respectful work and service environment that supports diversity, inclusion, and is free from harassment and discrimination. Provides leadership in the development and implementation of inclusive and accessible policies, programs and/or services for employees and customers in accordance with TTC's commitments and obligations under the Ontario Human Rights Code (OHRC) and Related Orders, the Accessibility for Ontarians with Disabilities Act (AODA), and TTC's policies.

What Qualifications Do You Bring?

• Completion of a post-secondary college diploma or university degree in a related discipline or a combination of education, training and experience deemed to be equivalent.
• Strong business acumen and comprehensive knowledge of relevant policies and government legislation / regulations, and issues/initiatives related to areas of responsibility;
• Strong consultative skills;
• Demonstrated experience problem solving and working creatively through unique projects and innovative solutions;
• Sound judgment, and excellent project and change management skills;
• Proven planning, organizational and administrative skills;
• Well-developed analytical, problem solving and interpersonal skills;
• Strong facilitation and communications skills;
• Demonstrated ability to establish priorities and co-ordinate the activities of others through effective delegation and management is essential;
• Experience in working with data, metrics;
• Working knowledge of a PC and associated Microsoft applications.

What Skills Do You Bring?

What We Offer

• Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging and represents and reflects the needs of the communities we serve.
• A flexible, hybrid work approach that allows colleagues to find balance between their professional and personal lives and making the most of the benefits of working remotely and purpose-driven in-person collaboration opportunities.

Commitment to EDI

The TTC is committed to upholding the values of equity, diversity, anti-racism and inclusion in the delivery of its services and in its workplaces. The TTC is committed to fostering a diverse workforce that is representative of the communities it serves at all levels of the organization, and supports an inclusive environment where diverse employee and community perspectives and experiences bring value to the organization. The TTC encourages applications from all applicants, including members of groups with historical and/or current barriers to equity, including but not limited to, Indigenous, Black and racialized groups, people with disabilities, women and people from the LGBTQ(IA+) community. The TTC values and supports an inclusive and barrier-free recruitment and selection process. Accommodations for applicants are available upon request throughout the recruitment and selection process, including for those who identify as having a disability. Please contact Talent Management at (416) 393-4570. Any information received related to an accommodation will be addressed confidentially.