Communications and Community Relations Manager - Closing Date February 17, 2025

January 15 2025
Industries Non-profit organisation - NPO
Categories Training - Development - Improvement
Toronto, ON • Full time

Please note: This job posting will close on February 17, 2025 and this posting is for an existing vacancy.

Objective:

Plan, direct, and design activities aligned with OFIFC’s long-range strategic plan (LRSP) to create or maintain a favourable public image and raise issue awareness for OFIFC and the urban indigenous community.

Key Deliverables:

● Strong Friendship Centre and OFIFC brands, and public awareness of the issues relevant to the urban indigenous community.

● Common, consistent, and clear voice and messaging across all communication channels.

● Leveraging opportunities for community engagement throughout the delivery of OFIFC work and programming.

Key Responsibilities:

Communications & Public Relations (60%):

● Develops effective marketing and communications plans including strategy, goals, budget, and tactics to support the OFIFC’s Long-Range Strategic Plan (LRSP)

● Sets brand standards to make sure all OFIFC and OPLC materials have consistent and positive messaging and branding

● Develops processes to efficiently manage communications and community relations activities consistently across OFIFC.

● Conducts quality control on all communications (including program communication, OPLC publications, and OFIFC communications to the public) for adherence to these standards, messaging, and branding.

● Manages and reviews all forms of media and communication channels used to engage audiences, including press, speaking engagements, print materials, audio and video content, website, and social media for OPLC, OFIFC and OFIFC’s Programs.

● Leverages existing media relationships and cultivates new contacts to increase the reach and publicity of OFIFC messaging.

● Responds quickly and professionally to crises, challenging situations or breaking news impacting the urban indigenous community.

● Provides support to the CEO in developing speeches and presentations.

Community Relations (20%):

● Contributes to the development, implementation, and execution of OFIFC’s community relations strategy designed to raise awareness of and build support for OFIFC and urban indigenous issues.

● Monitors travel and external engagements across the OFIFC and leverages opportunities to set up additional engagement with stakeholders.

● Directs the development of community relationships with non-government stakeholders such as community organizations, service delivery partners, other not-for-profits, etc.

Team Management (20%):

● Builds capacity and capability within the work group by coaching direct reports, delegating work effectively and holding staff and self accountable for outcomes;

● Promotes a teamwork environment and culture of service excellence, which respects diversity, encourages all employees to work cooperatively and contribute to a healthy, rewarding, respectful and productive working environment.

Education/Work Experience:

● Completed Bachelor’s Degree in Communications, Marketing, Business, Public Relations or another relevant discipline, and/or equivalent professional experience

● Experience at a Senior Management level.

● Minimum 5 years progressive experience in a not-for-profit, preferably within an Indigenous organization.

Behavioural Competencies:

● Strategic & Analytical Thinking

● Creativity/Innovative

● Problem Solving/Decision Making

● Integrity and Credibility

● Negotiation/Persuasion/ Storytelling

● Effective Interaction

Technical Competencies:

● Strong understanding of urban Indigenous culture and community.

● Understanding of Public Policy as it relates to urban Indigenous issues.

● In-depth understanding of web and marketing analytics.

● Ability to conduct market research and present reports.


What we offer:

  • Culture-based organization

  • Hiring range - $97,000 - $102,335

  • Registered Pension Plan - Employer matching

  • Health Benefits including dental, healthcare spending account, lifestyle spending account - 100% employer paid

  • Hybrid working model (2 days per week in-office)


The OFIFC is committed to building a skilled and diverse workforce; we promote employment equity and encourage applicants to indicate if you belong to one of the four designated employment equity groups Women, Indigenous peoples, Persons with disabilities, or Members of visible minorities when you apply. Preference will be given to qualified Turtle Island Indigenous people or members of First Nations, Inuit and Métis including treaty, status or registered Indigenous people, as well as those non-status and non-registered who self-declare as such.

Accommodation:

The OFIFC is committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.

Pre-screen Interviews are scheduled to start February 18 - 21, 2025.

Formal interviews are scheduled to take place February 24 - 28, 2025.

Apply now!

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