Director, Human Resources Business Partner

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

About the role:

We are seeking an experienced and strategic HR professional to serve as Director, HR Business Partner. This position will provide leadership and guidance on all aspects of human resources, partnering closely with executive leadership to align HR strategies with business objectives.

The Director, Human Resources Business Partner is responsible for leading the design and implementation of talent programs as well as consulting on key initiatives and organizational changes across Group Retirement Services (GRS). The position reports to the AVP, Human Resources Business Partner for the Client Experience Office (CXO), GRS and Canada Strategy.
As Director, HR Business Partner, you partner closely with business leaders to build and maintain a thorough understanding of the overall GRS strategy to inform what talent initiatives are necessary to drive business success. You work with the business to develop talent requirements/initiatives to support and evolve the function’s operating model, talent and culture. You understand and deliver on all HR cycles and business initiatives while providing an exceptional employee and leader experience.
The role will focus on fostering a diverse, inclusive and respectful environment by working with the HR Centres of Expertise (CoEs) along with the various leaders within GRS to ensure all HR practices and programs are in place and well understood. The work of this role and the HR Business Partner team varies from supporting the implementation of established CoE programs to defining and partnering with the COE's to deliver HR solutions to address business opportunities that enable strategy execution.

This role requires a dynamic, results-oriented professional who can balance strategic thinking with hands-on execution in a fast-paced environment. The ideal candidate will have a track record of building strong partnerships with business leaders and driving HR initiatives that positively impact organizational performance.

What you will be doing:

• Serve as a strategic partner, advise and coach leaders to diagnose, consult and problem solve on talent situations and challenges to maximize the effectiveness of their teams to be able to deliver on business outcomes.

• Develop and implement HR strategies that drive business performance and organizational effectiveness.

• Effectively partner and collaborate with other HR functions (e.g., Talent Acquisition, L&D, Compensation & Benefits) to ensure alignment and integration of HR services.

• Partner with Compensation and business to design and implement Sales Incentive Plans (SIP) to achieve business outcomes and optimize the employee experience.

• Lead on HR strategies to ensure we are fostering a diverse, inclusive and respectful environment.

• Develop and monitor HR metrics to assess the effectiveness of HR programs and initiatives.

• Project manage organizational change and talent programs and initiatives within GRS, including organizational effectiveness and strategic.

• identify and validate talent gaps in the business through data and root cause analysis to build business cases demonstrating costs and ROI’s of talent recommendations.

• Provides proactive advice using data, insights and analytics to inform business and talent decision making.

• Create and execute change management plans to socialize, educate on HR initiatives, policies and procedures for employees and managers in collaboration with CoE partners.

• Respond to manager inquiries on a day-to-day basis by understanding the context of the situation, advising as necessary, and coaching managers to sustain change.

• Lead and manage the annual talent cycles (Performance, Talent Review, Compensation, etc.) for your client group.

• Builds knowledge of HR and industry tends to advance employee capability, develop and attract talent for the future.

• Be a SME and a trusted advisor for client groups on talent policies, cycles and initiatives.

Experience and Education:

• 10+ years of progressive HR experience, with at least 5 years in a senior HR Business Partner role.

• Strong business acumen and ability to align HR strategies with business objectives.

• Excellent leadership, interpersonal, and communication skills.

What you need to succeed:

• Ability to work strategically with senior leaders, yet still manage the operational day-to-day.

• Confidence interacting with senior leaders, and when needed, being comfortable challenging their thinking.

• Confidence in communicating, influencing and coaching employees and people leaders.

• Strong business acumen and ability to align HR strategies with business objectives.

• In-depth knowledge of HR best practices, employment law, and regulatory requirements.

• Experience with HR analytics.

• Strategic thinker with proven ability to drive organizational change.

• Applies understanding of business to build viable and practical solutions.

• Strong consulting, critical thinking and analytical capabilities.

• Ability to lead a program with multiple projects and complex deliverables.

• Strong systems thinking and the ability to identify solutions and associated impacts.

• Strong impact and influence skills, with the ability to flex to different communication styles.

• Demonstrated ability to execute quickly, effectively and consistently.

• Superior collaborative working abilities and experience.

• Action oriented, with the ability to manage and drive through ambiguity as needed.

• Curious mindset on use of technology and data to advance the HR function and employee experience.

• Experience with transformation, project management, agile methodology and change management would be an asset.

What’s in it for you?

• Being a member of the Sun Life family, a group of people united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier lives.

• We are thrilled to be recognized by Excellence Canada with their top-level certification, the Canada Order of Excellence for Mental Health at Work®, for prioritizing employee well-being, fostering a positive work culture, and achieving excellence in mental health.

• Anchored to our Purpose, our Sustainability Plan has three pillars which represent the areas where we have the greatest opportunity to drive positive impact in society: increasing financial security, fostering healthier lives, and advancing sustainable investing.

• Pension Plan participation starts immediately, and you are automatically enrolled. We help you save more with Sun Life automatic and matching contributions and by including both your salary and bonus when making contributions.

• Flexible Benefits from the day you join to meet the needs of you and your family.

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to thebrightside@sunlife.com.

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

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