Employee Relations Consultant

Career Opportunity

Looking for a new and exciting job opportunity? We are looking for an Employee Relations Consultant to join our team!

What You Will Do

As an Employee Relations Consultant, you will provide day-to-day guidance to all levels of TTC management, staff and unionized employees on a wide variety of employment and Human Resources issues. You will oversee and resolve grievances, mediations and arbitrations; collect data to support negotiations with bargaining units; and interpret existing agreements, policies, procedures, and rules and regulations. You will also provide support on attendance related matters; and research and prepare a variety of labour relations studies and projects as required.

Moreover, you will establish a close working relationship with managers, union representatives and Human Resources Department staff to identify, develop and implement dispute resolution strategies, and develop and deliver targeted training programs; identify and report on developments in labour law and their impact on the TTC; and ensure work practices are following all policy and legislation requirements.

As a TTC employee, you will be responsible for promoting a respectful work and service environment that supports diversity, inclusion, and is free from harassment and discrimination. You will help to build an inclusive and accessible work and service environment for all employees and customers and ensure the needs of employees and customers are accommodated in accordance with TTC’s commitments and obligations under the Ontario Human Rights Code (OHRC) and Related Orders, the Accessibility for Ontarians with Disabilities Act (AODA), and TTC’s policies. You will also be participating in the TTC Customer Service Ambassador Program.

Skills

What Qualifications Do You Bring?

• Completion of a post-secondary college diploma or university degree in a related discipline (Industrial Relations) or a combination of education, training and experience deemed to be equivalent.
• Several years of directly related work experience in a union environment.
• An LL.B designation or Masters of Industrial Relations, and experience in labour and employment law are assets.
• Thorough understanding of employee and labour relations practices and principles and the collective bargaining process as well as demonstrated familiarity with, and ability to interpret, collective agreements.
• Demonstrated ability to interpret and apply the Ontario Labour Relations Act, Ontario Human Rights Code, Employment Standards Act, Occupational Health & Safety Act and related legislation and jurisprudence.
• Strong negotiation, mediation and conciliation skills; well-developed problem-solving, investigative, organizational, time management, interpersonal and written and verbal communication skills.
• Must have or rapidly acquire a comprehensive knowledge of the Ontario Human Rights Code and Related Orders including disability accommodation and accessibility requirements pertaining to passengers and employees.

What We Offer

• Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging and represents and reflects the needs of the communities we serve.
• A flexible, hybrid work approach that allows colleagues to find balance between their professional and personal lives and making the most of the benefits of working remotely and purpose-driven in-person collaboration opportunities.
• One of the great benefits of being a full-time TTC employee is becoming a member of TTC defined pension plan.
• A comprehensive package that covers health, dental, vision and more.
• Support for professional development opportunities for all colleagues through a broad range of learning programs that include in-person and online training, leadership development, and support for colleagues’ well-being.

Commitment to EDI

The TTC is committed to upholding the values of equity, diversity, anti-racism and inclusion in the delivery of its services and in its workplaces. The TTC is committed to fostering a diverse workforce that is representative of the communities it serves at all levels of the organization, and supports an inclusive environment where diverse employee and community perspectives and experiences bring value to the organization. The TTC encourages applications from all applicants, including members of groups with historical and/or current barriers to equity, including but not limited to, Indigenous, Black and racialized groups, people with disabilities, women and people from the LGBTQIA+ community. The TTC values and supports an inclusive and barrier-free recruitment and selection process. Accommodations for applicants are available upon request throughout the recruitment and selection process, including for those who identify as having a disability. Please contact Talent Management at (416) 393-4570. Any information received related to an accommodation will be addressed confidentially.