Lead, Patient Safety
At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work together is reflected through our five values: integrity, inspiration, tenacity, humility and care.
What Ontario Health offers:
Achieving your career goals is a priority to us. Benefits of working at Ontario Health may include the following based on employment type:
Fully paid medical, dental and vision coverage from your first day
a health care spending account
a premium defined benefit pension plan
three personal days and two float days annually
three weeks' vacation to start (for individual contributors), increasing to four weeks after two years
career development opportunities
a collaborative values-based team culture
a wellness program
a hybrid working model
participation in Communities of Inclusion
Want to make a difference in your career? Consider this opportunity.
The Patient Safety Officer is responsible for working collaboratively with senior leadership, clinical leaders, and front-line staff in the PRC for the purpose of measurably improving patient safety and reducing patient harm/errors. This requires the systematic implementation of effective, reliable care practices and developing and fostering an appropriate institutional patient safety culture. An important aspect of the Patient Safety Officer position is the ability work collegially and collaboratively with internal and external stakeholders including with both individuals and teams.
Overall:
Provide leadership and direction to the patient safety strategy including, but not limited to, culture reporting and chart reviews ensuring, amongst other things, document completion for ExD organ offers.
Continuously evaluate and improve patient safety based on internal reviews and external requirements, legislation, and standards.
Collaboratively develops a comprehensive Transplant Services Patient Safety Plan in conjunction with internal and external stakeholders.
Monitor, evaluate, and update the Transplant Services Patient Safety Plan as needed.
Conduct an annual assessment of patient risks and collaborate with internal and external teams to update/develop patient safety goals.
Develop and implement a Transplant Services patient safety measurement strategy.
Enhance surveillance systems/processes to identify and mitigate potential patient harm.
Work collaboratively with clinical leaders, physicians, quality team members, and senior leaders to develop patient safety education for front-line staff.
Collaborate with the Quality Department to develop safety huddles, coordinate root cause analysis of patient safety events, and ensure implementation of action plans.
Provide input into budget planning related to patient safety.
Perform other duties as assigned.
Coordination/Collaboration:
Builds relationships with the transplant community and partners to remain current on best practices, issues, and trends.
Collaborates with experts.
Collaborates with internal stakeholders to support operational activities around organ and tissue allocation.
Collaborates with OH colleagues to support and execute other activities as assigned.
Relationship Management:
Develops relationships with colleagues within the team, across the organization, and externally to understand best practices and issues, and to share information.
Demonstrates leadership and integrity in interactions with internal and external stakeholders.
Collaborates with internal colleagues to ensure quality standards and other quality products are delivered on-time and on budget.
Here is what you will need to be successful:
Education and Experience
A Bachelor's degree is required.
Master's degree preferred.
Minimum of five years of clinical experience required.
Prior leadership experience with demonstrated success in implementing change within a complex environment required.
Knowledge of rapid cycle improvement theory and human factors principles required.
Patient safety training/education preferred.
Experience in the Provincial Resource Centre is an asset.
Knowledge and Skills
A strong understanding of Ontario's health care system.
Excellent interpersonal and relationship-building skills, with demonstrated experience engaging and building relationships and consensus among diverse stakeholders.
Proven ability to establish positive working relationships; and must be team-oriented, possess a positive attitude, and work well with a broad network of teams, individuals, and stakeholders.
A novel thinker who enjoys generating and exploring innovative ideas and solutions.
Strong attention to detail to ensure accuracy.
Demonstrated initiative and independence to take appropriate action and anticipate organizational needs.
Ability to seek and weigh opinions and evidence, compromising where necessary on ways and means but not on principles or goals.
Ability to deal effectively with colleagues, stakeholders, and the public from different disciplines with varying degrees of technical experience.
Capacity to work effectively in a rapid-paced work environment.
Ability to complete tasks, as assigned, in a timely manner with high-quality results.
#LI-hybrid
#LI- JP1
Employment Type:
Permanent Full timeContract Length:
N/ASalary Band:
Band 6External Application Deadline Date:
January 10, 2025All applicants must be a resident of Ontario to be considered for roles at Ontario Health.
Ontario Health encourages applications from candidates who are First Nations, Métis, Inuit, and urban Indigenous; Francophone; members of Black and racialized groups; 2SLGBTQIA+ communities; trans and nonbinary individuals; and people living with disabilities.
Ontario Health is an accessible employer, and we offer accommodation in all aspects of employment, including the recruitment process. If you require a disability related accommodation in order to participate in the recruitment process, please email careers@ontariohealth.ca and a member of the team will connect with you within 48 hours.