Learning Solutions Designer

About us:

The University of Toronto School of Continuing Studies (SCS) offers an extensive roster of over 850 courses, over 40 program areas, and more than 125 certificates across a broad range of fields that help learners succeed in their careers, satisfy their curiosities, fulfill their passions, and live their best lives. Courses are delivered by our team of 800 + instructors, all of whom are industry or subject matter experts who are passionate about teaching and learning.

Complementing our academic offerings are our English Language Program and an expedient and professional Comparative Education Service for learners seeking to have international credentials assessed in Canada.

The Learning Innovation team, as part of the Lifelong Learning & Innovation team at U of T SCS, works to achieve the highest standard of excellence and quality in course design, curriculum, format, and instruction. We are responsible for leading the design, development, and renewal of leading non-credit, open enrolment courses and certificate programs as well as customized training solutions that align with industry and changes in the workplace. We strive to design, develop, deliver, and evaluate courses, certificates, and programs that are learner-centric and respond to the unique needs of busy adults seeking to achieve a wide variety of life and learning goals as part of their lifelong learning journey. Furthermore, we are committed to ensuring our over 800 instructors provide an environment where theory and practice intersect, and new skills can develop. The Learning Innovation team maximizes innovation and quality in leading the Division's digital learning initiatives and delivery of online learning support services in support of effective teaching and learning. We are at the forefront of educational technology initiatives, revolutionizing the learning experience through innovative and cutting-edge solutions.

Your opportunity:

Under the general supervision of the Director, Learning Innovation, you will advise on pedagogically and andragogically sound design, development, assessment, and evaluation of courses and programs for internal and external clients. You will be responsible for assessing client needs and facilitating iterative design conversations using your knowledge of various learning models, such as design thinking, holistic lifelong learning and pedagogy, to develop strategies to support solution design and innovation. You will actively connect with and maintain relationships with clients, subject matter experts, instructors, and staff to develop and ensure clients have access to effective and engaging learning experiences.

This role is currently eligible for a hybrid work arrangement, pursuant to University policies and guidelines, including but not limited to the University of Toronto's Alternative Work Arrangements Guideline.

Your responsibilities will include:

• Conducting detailed analysis and evaluation to inform program planning activities
• Planning components of educational programs and/or course design
• Building and strengthening relationships with stakeholders and partners of strategic importance
• Developing project schedules including milestones, critical path, timelines, deliverables and reporting
• Developing viable design solutions
• Developing and implementing components of instructional programs
• Advising on best practices and strategies for effective course design
• Advising others on the development and evaluation of course and training materials

Essential Qualifications:

• Master's degree with curriculum focus in educational technology, instructional design, adult learning principles and curriculum development or equivalent combination of education and experience.
• Minimum five (5) years of experience designing, developing, implementing, and evaluating technology-mediated courses/programs for adult learners, in a revenue generating academic/ continuing education, professional development and/or learning and development context.
• Experience building and strengthening relationships with stakeholders and partners.
• Experience implementing several projects of varying complexities in a fast-paced environment with a high degree of initiative, meeting deadlines and working well under pressure in a diverse team environment.
• Experience developing project schedules including milestones, critical path, timelines, deliverables and reporting for internal and external course/program design projects including modifying project schedules to expedite and/or compress the critical path to meet timelines.
• Experience in eLearning course design and development.
• Proven work experience with developing and designing courses/programs in Canvas or other Learning Management Systems and related software/communications platforms.
• Experience identifying, evaluating, and implementing different instructional design models to meet client and project needs.
• Proven work experience in designing, implementing and providing advice on program evaluations.
• Proven work experience designing and developing and advising assessment strategies.
• Experience developing and facilitating instructional workshops and/or seminars.
• Strong oral and written communication skills; the ability to write clearly and concisely.
• Excellent problem-solving and strong analytical skills with proven ability to prioritize to meet goals, deadlines and rapidly changing priorities.
• Exceptional commitment to quality and client satisfaction
• Understanding of and experience with AODA Compliance requirements and UDL principles in relation to course/program design, development, and delivery.
• Advanced knowledge in Office 365, Specifically PowerPoint, Excel, Word, and Teams.
• Working knowledge of relational databases (SharePoint preferred).
• Ability to use tact, discretion, maintain confidentiality, flexibility, and sound judgement.
• Ability to learn new technologies quickly and adapt to changing environments.
• Experience in identifying trends, and best practices in adult learning, learning design, and academic and collaborative technologies, and remaining well informed of developments in the field.

Assets (Nonessential):

• Certified Training and Development Professional (CTDP)™ or Certified Training Practitioner™ (CTP).

To be successful in this role you will be:

• Approachable
• Communicator
• Meticulous
• Organized
• Proactive
• Resourceful
• Self-confident
• Team player

Closing Date: 04/23/2025, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Continuing
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 14 -- $90,056. with an annual step progression to a maximum of $115,169. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Administrative / Managerial

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.