Manager, Corporate Communications, Clao Group

March 28 2025
Industries Bank, Insurance, Financial services
Categories Internal communications,
Toronto, ON • Full time

Job Summary

Job Description

What is the opportunity?

Reporting to the Director, Corporate Communications, Chief Legal & Administrative Officer (CLAO) Group, the Manager will play an important role in supporting all aspects of informing and inspiring CLAO Group employees through the creation and delivery of compelling internal communications. In this role, you will manage the communications channels through which we reach this global audience. You will apply your storytelling abilities to support the development of content that helps articulate the CLAO Group's strategic priorities and tells the story of how CLAO Group colleagues bring RBC's Purpose and values to life.

What will you do?

  • Manage and enhance key employee digital communications channels, including monthly newsletter, intranet platforms and email distributions
  • Draft creative and compelling internal content (ie blogs, Connect and newsletter stories, videos) that applies a storytelling approach to articulating CLAO Group strategic priorities and how it lives RBC's Purpose and values
  • Measure and evaluate the effectiveness of the CLAO Group's communications strategies and initiatives using data and analytics
  • Support the development, execution and evaluation of employee town halls and other key internal events
  • Contribute to the development of leadership briefing notes, communications and key message documents
  • Share intelligence and best practices with communications colleagues, and partner on key enterprise-wide employee engagement priorities
  • Contribute to the success of RBC Brand, Marketing, Communications & Citizenship's overarching goals, including instilling a strong ONE RBC culture

What do you need to succeed?

Must-have

  • 5+ years of internal communications, digital communications or public relations experience
  • Experience managing digital communications channels, as well as a passion for exploring and applying emerging employee communications trends and best practices
  • Creative and innovative storytelling expertise with an ability to distill complex information into compelling content
  • Experience supporting large-scale employee engagement events, such as town halls
  • Strong writing, presentation and collaboration skills

Nice-to-have

  • Undergraduate degree/post-graduate certificate or equivalent in communications, public relations, journalism, English or related field
  • Project management experience
  • Knowledge of the financial services industry

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits and competitive compensation
  • Leaders who support your development through coaching and managing opportunities
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Opportunities to do challenging work

Job Skills

Decision Making, Industry Knowledge, Internal Communications, Interpersonal Relationships, Knowledge Organization, Long Term Planning, Oral Communications, Organizational Communications, Time Management

Additional Job Details

Address:

BAY WELLINGTON TOWER, 181 BAY ST:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

HUMAN RESOURCES & BMCC

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-03-28

Application Deadline:

2025-04-11

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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