JOB INFORMATION
Requisition ID: 10188
Number of Vacancies: 1
Department: Corporate Communications (20000063) - Corporate Communications (30000081)
Salary Information: $118,445.60 - $148,020.60
Pay Scale Group: 11SA
Employment Type: Temporary - Until March 29, 2026
Weekly Hours: 35, Off Days: Saturday, Sunday Shift: Day
Posted On: October 14, 2024
Last Day to Apply: October 27, 2024
Reports to: Head, Corporate Communications
The Toronto Transit Commission (TTC), North America's third largest transit system and recognized as one of the top places to work in the GTA has introduced its new 2024-2028 TTC Corporate Plan - Moving Toronto, Connecting Communities which continues the TTC's legacy of delivering service to hundreds of millions of customers a year. The TTC's new vision and mission statements also help promote the many environmental, social equity and economic benefits that the TTC provides:
Vision: Moving Toronto towards a more equitable, sustainable, and prosperous future.
Mission: To serve the needs of transit riders by providing a safe, reliable, efficient, and accessible mass public transit service through a seamless integrated network to create access to opportunity for everyone.
The full Plan can be viewed on ttc.ca.
We currently have an exciting opportunity in our Corporate Communications Department. Reporting to the Head of Corporate Communications, the Toronto Transit Commission is currently hiring for a Manager, Corporate Communications to join our dynamic team.
As the incumbent of this role, you will be responsible for developing and implementing effective corporate communication plans and strategies ensuring plans are within the framework of an integrated strategy for internal and external communications that meet internal clients and internal/external audience requirements
In this role, you will develop related communications policies and procedures while overseeing the management of communications projects including the planning, writing and production of communications products in print and on-line. All encompassed, you will participate in the measurement of the effectiveness of communication channels, and develops recommendations for improvements
This role will require you to provide a wide range of internal/external communications including research and a print range of multimedia and online communications such as bulletins, newsletters, news releases, audiovisual material, website and social networking content.
You will maintain direct contact with internal and external stakeholders for communications initiatives and issues including but not limited to responding to media inquiries, and acting as a spokesperson for the department as assigned. In addition, you'll provide communications counselling to senior management/executive and TTC Board members on sensitive, complex issues.
In this role, the Manager, Corporate Communications will substitute for the Head of Corporate Communications as assigned to attend public and TTC meetings to present and/or discuss the issues and strategies as required while working closely with senior management/executive, internal clients, as well as collaborates with external stakeholders to maintain an understanding of current communications challenges and requirements.
In addition, you will plan, direct and supervise the work of the Corporate Communications staff ensuring a strong focus on employees and supporting internal departments. You will monitor staff workloads and provide guidance, assistance and support to staff in order to meet section goals and objectives on a timely basis ensuring all staff adhere to all corporate and departmental policies and practices while evaluating staff performances and make recommendations for promotions, salary increases, staff development, disciplinary and related matters.
The incumbent will also Participation in the TTC's Customer Service Ambassador Program
You will be required to promote a respectful work and service environment that supports diversity, inclusion, and is free from harassment and discrimination. Provide leadership in the development and implementation of inclusive and accessible policies, programs and/or services for employees and customers in accordance with TTC's commitments and obligations under the Ontario Human Rights Code (OHRC) and Related Orders, the Accessibility for Ontarians with Disabilities Act (AODA), and TTC's policies.
The TTC is committed to upholding the values of equity, diversity, anti-racism and inclusion in the delivery of its services and in its workplaces. The TTC is committed to fostering a diverse workforce that is representative of the communities it serves at all levels of the organization, and supports an inclusive environment where diverse employee and community perspectives and experiences bring value to the organization. The TTC encourages applications from all applicants, including members of groups with historical and/or current barriers to equity, including but not limited to, Indigenous, Black and racialized groups, people with disabilities, women and people from the LGBTQIA+ community. The TTC values and supports an inclusive and barrier-free recruitment and selection process. Accommodations for applicants are available upon request throughout the recruitment and selection process, including for those who identify as having a disability. Please contact Talent Management at (416) 393-4570. Any information received related to an accommodation will be addressed confidentially.
The TTC's policy prohibits relatives of current TTC employees from being hired, assigned, transferred or promoted into positions, where there is a conflict of interest due to a relationship. Should you be selected for an interview, you will be required to disclose the name, relationship and position of any relative who is a current TTC employee.
We thank all applicants for their interest but advise only those selected for an interview will be contacted.