Project Manager II (Sales Performance Specialist)

Description

Join our team

Sales Performance Culture is a high-performing sales enablement team with an important enterprise-wide mandate. In support of TELUS' vision to become a Premier Sales Organization (PSO), we are a global center of excellence for sales best practices. We engage in modernization, quality assessments, and provide consulting/advisory support. Each day our talented team of enablers helps bridge the gap between sales and sales support teams through global training programs, thought leadership, and innovative enablement technologies. These efforts collectively strive to establish standard sales operating environments for sales leaders, team members, and senior executives.

We embrace change and take pride in adapting to meet the needs of our diverse sales teams at the forefront of empowering our customers and their businesses to thrive in a digital world. Our ambition as a team is to help TELUS modernize its global sales practices, enrich its sales competence, and ultimately drive higher performance through a committed investment to the personal and professional development of our sales professionals across TELUS Business, TELUS Health,TELUS Digital and TELUS Agriculture and Consumer Goods.

Here's the impact you'll make and what we'll accomplish together

You are excited by the opportunity to deliver enterprise-grade enablement at the pace of a start-up. You will leverage a robust sales operating system and supporting technologies to develop, innovate, and empower our global sales teams with world-class winning strategies for the markets they serve. As a strategic thinker and problem solver, you will leverage business insights and apply them toward various learning, coaching, leadership, and organizational development programs for our B2B revenue-focused teams.

You will collaborate with the broader team and diverse stakeholder group and directly support the ongoing development and sustainment of TELUS' global New Hire Acceleration Program (NHAP) and itsFoundation Level curriculum for our Sales Academy. Both of these critical programs are designed to ensure the smooth onboarding and development of our new sales hires and reinforce the importance of our PSO principles as a competitive differentiator for TELUS.

Here's how

• You will design and manage our global new hire program, equipping sales professionals with essential tools, skills, and knowledge while overseeing the Foundation Level curriculum to develop core competencies during their first year at TELUS
• Your leadership will ensure consistent, high-quality rollout of these programs across global teams and business units
• You'll conduct periodic workshops to reinforce key topics, maintain standard sales operating environments, and introduce new materials as needed
• Your role involves evaluating internal training and certification programs to assess their effectiveness, sales executive performance, and overall return on investment
• Collaboration with PSO partners, industry experts, and academic institutions will be crucial in driving continuous improvement and innovation
• You'll spearhead periodic assessments and gap analyses to prioritize stakeholder training needs and identify opportunities to enhance our PSO methodologies and best practices
• Communicating program results and business impact through regular executive updates for monthly and quarterly business reviews will be a key responsibility
• You'll develop and implement change management strategies to improve program adoption among PSO business partners and other stakeholders
• Working with internal project managers and business leaders, you'll foster trust and accountability to ensure programs and projects stay on track

Qualifications

You're the missing piece of the puzzle

You are passionate about sales performance, coaching, enablement, operations and have many of the following traits and experience points:

• You have previous experience in either sales, customer success, enablement, consulting, or professional services
• You are recognized for implementing prior enablement programs and/or enterprise-wide consulting initiatives in the mid-market or enterprise segments
• You have a bias for action - proactive, results-driven and strong ownership mindset
• You have strong business acumen that you use to communicate the business impact of our sales enablement programs
• You are highly organized with strong project management skills
• You thrive in cross functional environments and have a knack for bringing groups together to achieve a common goal
• You are enthusiastic about sales, technology, coaching, and talent development
• You are tech-savvy and comfortable working with leading sales tools to deliver blended learning solutions and on-demand experiences for front-line sales teams
• You have previous experience using Salesforce.com to build reports, manage programs and measure the impact of sales initiatives
• You have previous experience using project management software to keep complex programs with multiple stakeholders running smoothly (e.g. Monday, Asana)

Great-to-haves

• Exposure to enterprise sales cycles
• Held a previous sales role in a technology or software-as-a-service environment
• Experience using enterprise sales enablement tools (Highspot, LinkedIn Sales Navigator, Quip)