Quality & Safety Associate

The University Health Network, where "above all else the needs of patients come first", encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, West Park Healthcare Centre and the Michener Institute of Education. The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education. With a long tradition of ground breaking firsts and a purpose of "Transforming lives and communities through excellence in care, discovery and learning", the University Health Network (UHN), Canada's largest research teaching hospital, brings together over 17,000 employees, more than 1,250 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world.

Union: Non-Union
Site: 620 University Avenue
Department: UHN Quality & Safety
Reports to: Manager, Strategy & Transformation, Quality & Safety; Medical Director, Quality & Safety
Work Model: Hybrid
Hours: 37.5 hours per week
Salary: $86,599 - $108,244 per annum
Status: Permanent Full-Time
Closing Date: December 12, 2024

Position Summary

Working under the direction of the Manager, Strategy & Transformation, Quality & Safety, and Medical Director, Quality & Safety, the Quality & Safety Associate will work to develop and support the physician and overall infrastructure of Quality & Safety at UHN through the planning, support, coordination, and implementation of quality improvement and patient safety projects, resources, events, communications, and policies. The incumbent will act in a project management role for assigned activities and initiatives that include environmental scans, action planning, data collection & analysis, change management, and report writing.

Duties

• Performs planning and project management responsibilities.
• Partners with designated UHN teams to plan and implement quality improvement and change management activities.
• Monitors progress towards the achievement of Quality & Safety strategic goals at regular intervals and takes action, as required.
• Reinforces Quality & Safety principles, such as Model for Improvement and Whole System Quality.
• Prepares appropriate materials and documents in support of short- and long-term planning initiatives.
• Performs administrative duties as requested.

• At minimum, completion of a bachelors degree in a healthcare-related field; masters degree in healthcare-related field preferred.
• At minimum, over 2 years of practical and related experience or on-the-job training in a healthcare setting; 4-6+ years' experience preferred.
• Demonstrated experience in facilitating change initiatives in a healthcare setting is required.
• Experience working with physicians and other clinicians is required.
• Demonstrated ability to handle multiple competing priorities in a deadline-driven environment is required.
• Knowledge of hospital organizational structure and processes is preferred.
• Excellent verbal and written communication and presentation skills.
• Experience in use of Microsoft Office applications.

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.