Senior Advisor, Health Workforce (Priority Initiatives)

At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work together is reflected through our five values: integrity, inspiration, tenacity, humility and care.

• Fully paid medical, dental and vision coverage from your first day

• a health care spending or wellness spending account

• a premium defined benefit pension plan

• three personal days and two float days annually

• three weeks' vacation to start (for individual contributors), increasing to four weeks after two years

• career development opportunities

• a collaborative values-based team culture

• a wellness program

• a hybrid working model

• participation in Communities of Inclusion

Want to make a difference in your career? Consider this opportunity.

The Senior Advisor, Health Workforce is a senior member of the team who is primarily responsible for delivering on the mandate of the program, executing the long-term strategy of the program, and leading consultations and initiatives with key program stakeholders. The Senior Advisor is a subject matter expert and thought leader in health human resources, including extensive knowledge in leading practices, opportunities for innovation and partnerships, and a deep understanding of workforce data and trends. The incumbent leverages their knowledge and experience for the effective development and implementation of program strategies and planning, as well as performance measurement. As part of this role, the Senior Advisor may act on the Manager's behalf in their absence and may be responsible for the day-to-day work allocation of team members.

The Senior Advisor must remain informed about emerging health workforce issues that may impact care delivery, as well as approaches to health workforce planning across the sector and their impacts to the recruitment and retention landscape. The Senior Advisor is responsible for developing and maintaining program policies and tools working with relevant programs at Ontario Health to ensure alignment with existing policies and procedures, drafting briefing notes, project plans and slide decks. The Senior Advisor is responsible for ensuring that certain strategic objectives are a core component of expert consultations and advice to partners.

Here is what you will be doing:

• Perform in a leadership role planning, leading, and executing health workforce projects, policies, initiatives and provide expert consultation and guidance.
• Provide subject matter expertise and advice on a particular area or function for the organization, ensuring up-to-date knowledge and ability to assess workforce impacts on new initiatives and/or policy changes.
• Lead and contribute to knowledge transfer and exchange activities within and outside the team especially around recruitment and retention best practices, workforce planning, succession planning, models of care, etc.
• As the main point of contact for assigned program initiatives, uses collaborative leadership to develop and support dissemination and implementation of program resources and quality standards on time and on target
• Play a leadership role in terms of content, process, and methods in the development and implementation of projects and initiatives and related activities across Ontario Health and externally.
• Develop strategies and policies to foster best practices in expert area within Ontario Health
• Create guidelines for developing education materials and staff development.
• Proactively identifies issues and risks and puts in place mitigation plans.
• Anticipates and proactively designs solutions to challenges such as staffing shortages both short- and long-term care.
• Understand business strategy and provide consultative support to drive key priorities (assess, present findings/solutions, test, iterate and measure)
• Partner with key stakeholders and leaders to communicate and drive programs across stakeholder groups.
• Able to communicate and enable critical Health Workforce Strategy and Implementation program components, such as performance management, engagement, and organizational development.
• Champion and monitor diversity and inclusion among partners and leaders, including the development of diversity strategies within the context of Health Workforce Strategy and Implementation
• Oversees project tasks and workflow for assigned health workforce initiatives, and supports effective resource allocation.
• Extensive knowledge of relevant health human resources stakeholders, regulators and associations to appropriately identify collaborative solutions.
• Identifies and rapidly escalates urgent often politically sensitive issues to ensure appropriate responses.
• Assists the Manager with the development of work plans to ensure delivery of project milestones and meeting key performance indicators.
• Demonstrates exceptional tactical and critical strategic thinking to keep projects effective and impactful when faced with changing circumstances, such as program priority or funding changes.
• Accountable for project deliverables, including monitoring all projects to ensure successful delivery within the constraints of scope, schedule, cost, and quality.
• Performs cross-functional and/or other duties as assigned.

Here is what you will need to be successful:

Education and Experience:

• Completion of a master's degree, major in business administration, health administration, health informatics, information technology, or recognized equivalent experience and knowledge required.
• Minimum of 8-10 years of work experience on initiatives that aim to improve clinical care outcomes, health system design, planning and performance.
• Minimum of 5 years leading health workforce projects/initiatives.
• Experience as a clinical professional is considered an asset.
• Demonstrated success and proven experience consulting with, supporting and influencing senior and executive leadership.
• Experience in managing large/complex operations and projects and overseeing day-to-day operational activities.
• Experience in engaging and soliciting support from critical stakeholders in the delivery of operational/program activities.

Knowledge and Skills

• Subject matter expert on a range of health human resource issues including staffing models, trends, incentives, and support programs, etc.
• Highly organized with an ability to work independently, while managing multiple projects and priorities within strict deadlines.
• Proven track record working collaboratively with multiple stakeholders, senior leaders, and team members.
• Proficient at proactively identifying risks and issues and developing tactics and solutions to maintain required project timelines.
• Demonstrated analytical, problem-solving and organizational skills, in addition to the ability to manage competing priorities.
• Proven ability to lead, manage, and motivate people with a variety of skill sets.
• Professional standard of conduct, poise, diplomacy and integrity in all interactions to work confidentially and effectively with sensitive and complex issues.
• Broad knowledge of the Ontario healthcare system and the various stakeholders and actors; understands the changing Healthcare environment with all its complexities.
• Strong technical skills, including the ability analyze and present program data.
• Familiarity with customer relationship management databases (e.g. Salesforce), and strong working knowledge of MS Office Suite (Outlook, PowerPoint, Excel, and Word).

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Location: Ontario (currently hybrid; subject to change)

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