Senior Specialist Global Talent Operations
Position Title: Senior Specialist Global Talent Operations
Position Type: Regular - Full-Time
Position Location: Toronto HQ
Requisition ID: 33077
About McCain.
At McCain, we're feeding the world: from French fries to cakes, we contribute to the important role food plays in people's lives. That's why we're dedicated to ensuring our core values—Family, Authentic, Trusted, and Quality—shine through every day. As a privately owned family company with over 60 years of experience, a presence in more than 160 countries, and a global team of 22,000 people, our values and culture are at the heart of everything we do. We believe that we can work together, along with our business and community partners, to bring sustainable growth and positive change today, tomorrow, and for generations to come. Join us and see how you can MAKE IT at McCain!
Why join the McCain family.
• Your Life - we're here to help you fulfil your potential, flourish, and thrive in work and life.
• Your Success - work alongside passionate individuals who are committed to supporting your career ambitions, drive, and success.
• Your Impact - we want you to make a meaningful, lasting impact for you, for your colleagues, and for the business.
McCain is a place where you can grow from the ground up, so join us and see how you can MAKE IT at McCain.
About the team.
Our global talent team is committed to attracting and retaining top talent to drive our success. We are seeking a proactive and experienced Senior Talent Acquisition Operations Specialist to oversee and enhance our global talent acquisition programs, processes, and technology.
About the role.
In every role, McCainers are ambitious, curious, and interested in helping each other create good work experiences. We think about the customer and make doing business with McCain easy.
The Senior Talent Acquisition Operations Specialist will be responsible for optimizing the recruitment lifecycle, ensuring efficient processes, and leveraging technology to support our talent acquisition strategy. You will collaborate closely with HR and recruitment teams to drive operational excellence and improve candidate experience.
Leadership Principles.
Our principles, each with related practices, guide our actions across the organization. Together, they address how McCain interacts with our customers and employees, and how we work as individuals and collectively to find success. While each role adheres to the Leadership Principles, individual roles may focus more on a specific principle or principles.
We are customer obsessed. Customers are our starting point. By understanding their needs and leveraging data and consumer insights, we drive mutual success.
We think big and plan ahead. Through ambition, curiosity, and smart risks, we can accomplish goals, refine processes, and innovate to scale success.
We bring out the best in our people. We create safe spaces for our people so that trust and empowerment come naturally. Inclusion is about listening first, showing humility, and working together.
We act like owners. Together, we clear obstacles and do the work that makes us all successful and proud to be part of McCain.
Accountabilities:
• Program Management: Oversee the development, implementation, and continuous improvement of talent acquisition programs and processes to ensure efficiency and effectiveness
• Process Optimization: Analyze and streamline recruitment workflows to reduce time-to-fill and enhance the overall candidate experience
• Technology Oversight: Manage and optimize the Applicant Tracking System (ATS), Candidate Relationship Management (CRM) platform, AI tools, and other recruitment technologies, ensuring they meet organizational needs and support best practices
• Vendor Management: Manage relationships with external vendors and ensure that these vendors meet McCain's expectations for quality, cost and delivery
• Documentation Oversight: Oversee the development of recruitment process documentation and standard operating procedures, including continuous process improvement
• Stakeholder Collaboration: Partner with HR, hiring managers, and external vendors to ensure alignment on recruitment strategies and objectives
• Training and Support: Provide training and support to recruitment teams on processes, tools, and best practices to foster a culture of continuous improvement
• Compliance and Governance: Ensure all recruitment processes comply with legal and regulatory standards and align with company policies
• Candidate Experience: Design and implement initiatives to enhance the candidate experience, ensuring timely communication, transparent processes, and positive overall impression of the organization throughout the recruitment process
• Market Research: Stay informed on industry trends and best practices in talent acquisition to recommend innovative solutions
Qualifications:
• Bachelor's degree in Human Resources, Business Administration, or a related field
• 5+ years of experience in talent acquisition operations or a related field, preferably within a global organization
• Strong understanding of recruitment processes, best practices, and technologies, including ATS (preferably SAP SuccessFactors), CRM, and HRIS systems
• Proven experience in process optimization and project management
• Excellent analytical skills with the ability to interpret data and generate actionable insights
• Strong communication, business acumen, and interpersonal skills, with the ability to influence and collaborate effectively across all levels of the organization
• Detail-oriented with strong organizational skills and the ability to manage multiple priorities in a fast-paced environment
• Knowledge of global employment laws and regulations related to recruitment
The McCain experience
We are McCain: this statement is about our power collectively and our importance individually—your impact is a significant part of the business. Our winning culture focuses on authenticity and trust so we can always bring out the best in our people. Here, you have the opportunity to learn, grow, and thrive while being yourself. Join our team to see why we're better together.
#LI-SP24
McCain Foods is an equal opportunity employer. We see value in ensuring we have a diverse, antiracist, inclusive, merit-based, and equitable workplace. As a global family-owned company we are proud to reflect the diverse communities around the world in which we live and work. We recognize that diversity drives our creativity, resilience, and success and makes our business stronger.
McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to meet your needs.
The health and safety of McCain employees and their families has been our number one priority since the start of COVID-19 pandemic. With vaccination restrictions easing across the globe we do not currently require employees to be vaccinated, but we reserve the right to change this mandate in line with health guidance and regulations in each country.
Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with the Global Privacy Policy
Job Family: Human Resources
Division: Global Human Resources
Department: Talent Acquisition Operations
Location(s): CA - Canada : Ontario : Toronto || CA - Canada : New Brunswick : Florenceville-Bristol || US - United States of America : Illinois : Chicago
Company: McCain Foods (Canada)