Director of Human Resources - Employee Relations
Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.
Our employee promise represents Intact's commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.
About the role
The Director of Human Resources - Employee Relations is a strategic leadership role responsible for overseeing and enhancing employee relations practices within the organization. This role will conduct internal assessments, perform market research on future-forward employee relations practices, and provide recommendations for establishing a Center of Expertise in Employee Relations. The Director will also develop a comprehensive action plan and timeline to implement the Employee Relations Center of Expertise. The director will also lead the implementation of a technical solution in Workday to manage Employee Relations.
This is a strategic mandate to review and implement a refreshed approach on ER and length of mandate will be flexible and up to 12 months
What you'll do here:
Internal Assessment of Employee Relations Practices:
Conduct thorough assessments of current employee relations practices within the organization.
Identify strengths and areas for improvement in existing employee relations policies and procedures.
Collect and analyze data on employee satisfaction, engagement, and retention related to employee relations.
Market Research on Employee Relations Practices:
Perform comprehensive market research to identify emerging trends and best practices in employee relations.
Benchmark the organization's employee relations practices against industry standards and competitors.
Stay updated on legal and regulatory changes in Canada that impact employee relations.
Recommendations for Center of Expertise:
Provide strategic recommendations for establishing a Center of Expertise focused on employee relations.
Define the vision, mission, and objectives of the Employee Relations Center of Expertise.
Identify the necessary resources, including employees, technology, and budget, required to establish the center.
Action Plan and Timeline:
Develop a detailed action plan and timeline for the implementation of the Employee Relations Center of Expertise.
Outline key milestones, deliverables, and success metrics for the project.
Coordinate with cross-functional teams to ensure alignment and support for the initiative.
Leadership and Collaboration:
Foster a collaborative environment and work closely with other HR functions, such as legal, HRC, HR systems, Talex, compensation, L&D Respect in the workplace, H&S, disability, HRDirect etc to ensure a holistic approach to employee relations.
Communication and Reporting:
Prepare and present regular reports to senior management on the progress of the Employee Relations Center of Expertise.
Develop and implement communication strategies to keep HR employees informed about changes and improvements in employee relations center of experties.
What you bring to the table:
Bachelor's degree in Human Resources, Business Administration, or a related field.
Minimum of 10 years of experience in Human Resources, with a focus on employee relations.
Minimum of 5 years in a leadership role.
Demonstrated experience in conducting internal assessments and market research (asset).
Strong knowledge of Canadian and provincial labor laws and regulations.
Proven track record of developing and implementing strategic HR initiatives.
Strong project management skill.
Excellent leadership, communication, and interpersonal skills.
Ability to think strategically and translate strategy into actionable plans.
Strong analytical and problem-solving abilities.
Proficiency in HR software and tools.
Bilingualism in French and English is required considering the necessity to interact on a regular basis with colleagues across the country.
#LI-Hybrid
What we offer
Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.
Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a temporary member of our team:
Inspiring leaders and colleagues who will lift you up and help you grow
Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities.
A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.
We are an equal opportunity employer
At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.
We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.
As part of Intact's commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.
We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.
If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We'll work with you to meet your needs.
Learn more about our recruitment process and your candidate journey here.
If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.