Manager, Change Leadership (12-month Contract)
Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.
Our employee promise represents Intact's commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.
About the role
We're looking for a Manager, Change Leadership, to join our growing team for a 12-Month contract opportunity!
What you'll do here:
Lead and manage Change Leadership Advisors to effectively utilize strengths of team members.
Train/mentor/coach/guide individuals and teams and act as an enabler and give them the support they need to excel.
Effectively identify and develop talent, demonstrate strong performance management within your team.
Enhance and improve employee engagement levels.
Provide change leadership support and vision; formalize reporting, processes, training, toolkits and resources to support change leadership activities within the claims organization.
Apply influence and negotiation to gain support and achieve consensus.
Seek out opportunities and provide team support on high impact changes aligned to the claims strategy.
Identify and assess risks related to change, implement risk mitigation strategies including severity and impact assessments.
Develop strategic relationships with claims stakeholders, up to senior executive.
Provide overall project reporting - scorecards, progress reports, metrics, issues, costs, etc.
Monitor adoption of changes, change leadership maturity and provide recommendations to various levels of stakeholders to increase effectiveness and resiliency to change.
What you bring to the table:
Bachelor's degree in Business Management or any combination of equivalent education and experience
Minimum 5 years of relevant experience
Change Management Certification Required (Prosci or other equivalent and relevant certification)
Project Management Professional certification (PMP) is an asset
Chartered Insurance Professional certification (CIP) or strong knowledge of P&C insurance is an asset
Knowledge of MS Office Suite, Sharepoint
Strong data analysis and storytelling skills
Inspire and engage people - you can create strong and disciplined teams of highly effective people that consistently deliver quality products
Capable of converting strategy into action, you have a personable, effective and confident manner with the ability to influence a diverse group of stakeholders
Independent Thinker - Not afraid to challenge the status-quo
Fast learner
Resilient and Versatile
No Canadian work experience required but must have authorization to work in Canada.
For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country
#LI-Hybrid
What we offer
Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.
Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a temporary member of our team:
Inspiring leaders and colleagues who will lift you up and help you grow
Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities.
A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.
We are an equal opportunity employer
At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.
We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.
As part of Intact's commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.
We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.
If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We'll work with you to meet your needs.
Learn more about our recruitment process and your candidate journey here.
If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.