People & Culture Advisor - Pensions (temp 12 months)

Description

Ready to be a part of an innovative team that is an industry leader in Total Rewards?

Join our team!

And as part of the People & Culture team, you tackle all kinds. We are not your standard (traditional) HR. We embrace discomfort and we have fun doing it. We're just as passionate about our team as we are about our customers and we're looking for people that radiate this passion.

Here's the impact you'll make and what we'll accomplish together!

You will be joining a small, mighty, and innovative team with responsibility for the design, communication, and implementation of the benefits and pensions programs at TELUS.

This role works closely with compensation, finance, benefits administration, payroll, well-being and our external partners. The role reports directly to the Director - Pensions & Benefits. This group of trusted advisors works diligently to understand what is important to TELUS Team Members as well as the business, by practicing thought leadership and a high level of collaboration.

Here's how...

• Interface error reporting corrections with the Payroll & Benefits administration teams
• Liaise with third-party pension administration team for investigations
• Manage the pension department mailbox on a daily basis
• Support the creation, documentation and improvement of processes
• Support year-end processing with third-party pension administration team
• Support with the analyzing of data to look for trends and patterns
• Assisting with the resolution of pension & benefits issues from team members to senior leaders
• Assisting with the process of harmonization and communication of pension plans during mergers and acquisitions

Qualifications

• A track record of executing and delivering on agreed upon objectives
• Ability to develop and maintain strong and effective relationships, both internally and externally
• Strong time management and prioritization skills, with the ability to handle multiple tasks efficiently
• Strong research skills, particularly in pension-related matters, with the ability to analyze and interpret relevant information
• Excellent communication skills (verbal, written and interpersonal)
• Adaptable and flexible to changing priorities and working with ambiguity
• Strong planning (short and long range) and organizational skills
• Exceptional customer focus with strong professional acumen
• Excellent organizational skills and able to juggle priorities and tight deadlines
• Dedicated team player, who demonstrates initiative and independence
• Certified Employee Benefit Specialist (CEBS) designation would be an asset, though not required
• Experience in working with common office suites - e.g. Microsoft Office, Google's G suite, familiarity with commonly used Excel functions such as VLOOKUP and SUMIFS
• Experience working with pensions
• Demonstrated knowledge of pension plan legislation, regulatory environment, and compliance is an asset