Retirement Consultant

You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Start date: June 9th, 2025

At Sun Life Financial the client is at the centre of everything we do. As a Retirement Consultant, your work will directly contribute to our mission of helping clients achieve lifetime financial security and live healthier lives. In this role, you will support clients who are at or approaching retirement by guiding, and recommending wealth and insurance solutions relevant to their unique situations.

You are a team player who enjoys helping our clients plan, and make informed decisions for retirement. You are a solution oriented, strong communicator, who uses active listening to understand client needs and provide tailored and timely recommendations. As a member of the Client Solutions Centre (CSC) you will benefit from our culture of coaching and support; through motivational and inspirational leadership your Retirement Sales Manager will empower you to make a difference in our clients' lives.

Reporting to the Sales Manager, Client Solutions you will:

• Proactively call and receive calls from existing Group Retirement Savings plan members who are retiring or approaching retirement in order to assist them through their retirement income options

• Assess clients' insurance needs with the goal of providing the appropriate solutions for life insurance, health & dental and critical illness

• Help clients be 'retirement ready' through the use of planning tools

• Conduct investment risk assessments and provide solutions aligned with their investment profile

• Introduce clients to a Sun Life Advisor to assist with an identified need for holistic financial advice

• Foster and participate in a work environment that values people, invites creativity, and celebrates learning

• Stay informed of departmental and industry product, policy, and procedure changes

• Contribute to the CSC's ongoing success by sharing feedback and providing insights that will help to improve our client experience

Required skills:

• A valid and active Life License in Ontario (LLQP) or Insurance of person license in Quebec (1a), is a requirement of this role

• Certified Financial Planner (CFP) Designation

• Minimum 3 years of related sales and/or service experience (sales experience preferred)

• Excellent communication skills

• As this position is posted in several locations, we specify that bilingualism (French, English, both oral and written) is required for Quebec only for the frequent interactions with English and French-speaking colleagues or internal partners across Canada or worldwide.

Schedule:

Our Client Service Centre takes calls from clients between the hours of 8 a.m. to 8 p.m.

Employees are scheduled for a consistent shift three out of four weeks. Most employees work 9-5 p.m. or 10-6 p.m. Typical shifts are as follows:

• 8-4 p.m.

• 9-5 p.m.

• 10-6 p.m.

• 12 - 8 p.m.

Your Manager will work with you to identify a primary shift that works best for your needs i.e. 10-6 p.m. You will work this shift for 3 weeks and on the 4th week you may be scheduled for a less popular shift time i.e. 12 - 8 p.m.

What sets us apart at Sun Life?

• Competitive Base Salary with the potential to earn up to 20% to 30% extra income in quarterly bonuses

• Outbound and inbound calls to existing Sun Life Clients (no cold-calling)

• An immediate and comprehensive benefits package which includes:

  • Flexible Benefits Plan (Extended Health Care/Dental, Disability, Health Spending Account, Personal Spending Account, Life Insurance, etc.)

  • Matched Pension Plan

  • Future stock purchase plan opportunity

  • 3 weeks paid vacation

• Sun Life covers all costs to maintain your licensing and E&O

• The opportunity to work in an environment committed to continuous improvement as well as personal growth and development

• The opportunity for career progression by consistently exceeding your performance goals

• The opportunity to work in a positive, dynamic, and collaborative work environment where you are encouraged to share your ideas

#LI-Hybrid

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to thebrightside@sunlife.com.

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

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