Senior Manager, Workforce Development
Job Type: Permanent
Work Model: Hybrid
Reference code: 127208
Primary Location: Toronto, ON
All Available Locations: Toronto, ON; Montreal, QC; Ottawa, ON
Our Purpose
At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.
By living our Purpose, we will make an impact that matters.
- Learn from deep subject matter experts through mentoring and on the job coaching
- Have many careers in one Firm.
- Partner with clients to solve their most complex problems
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The Senior Manager, Workforce Development is a strategic leader combining consulting acumen with deep expertise in human capital management, workforce planning, and organizational development. This role will drive Deloitte's human capital transformation initiatives by identifying client needs, developing innovative strategies, and implementing technology-driven solutions. The individual will act as a trusted advisor to clients, delivering impactful and measurable business outcomes through advanced human capital solutions.
What will your typical day look like?
A. Client Engagement and Delivery:
- Lead the delivery of high-quality human capital consulting projects (such as learning transformations and upskilling strategies), ensuring alignment with client objectives and timelines.
- Conduct thorough needs assessments to understand client challenges and goals.
- Develop comprehensive human capital solutions that align with client business objectives and leverage the latest technologies.
- Ensure project deliverables are consistently of high quality and align with best practices and industry standards.
- Build and maintain strong relationships with clients and partners, fostering trust and collaboration.
B. Business Development:
- Drive business development efforts by identifying and pursuing new opportunities with existing and potential clients.
- Lead the development of proposals, presentations, and go-to-market materials to support sales growth.
- Collaborate with internal stakeholders to craft strategic solutions that meet client needs and expand Deloitte's market presence in the human capital consulting space.
- Build long-term partnerships with clients by delivering value and consistently exceeding expectations.
C. Thought Leadership:
- Stay abreast of emerging trends and technologies in learning technologies, workforce transformations and human capital management.
- Contribute to Deloitte's thought leadership in the human capital consulting space.
- Publish articles, white papers, and blog posts on emerging trends and best practices.
- Build Deloitte's brand as a leading provider of innovative human capital solutions.
D. Team Management and Collaboration:
- Lead and mentor a team of human capital professionals, fostering a culture of innovation and continuous improvement.
- Collaborate effectively with other practices within Deloitte to ensure the successful delivery of human capital projects.
- Build and maintain strong relationships with external vendors and partners in the learning technology ecosystem.
About the team
In our clients' eyes, we are strategic advisors and partners in their workforce transformation journeys, working with them in the face of transformation, disruption, and opportunity to build the workforce they need now and into the future. To each other, we are a committed, diverse, supportive, and collaborative group of professionals who are passionate about unlocking the potential of people in organizations while creating rewarding and meaningful career experiences for people at all levels.
Enough about us, let's talk about you
- 8+ years of consulting experience.
- 5+ years of experience in human capital consulting or HR transformation.
- Demonstrated expertise in human capital management and organizational development.
- Strong consulting skills, including client relationship management, needs assessment, solution design, and project management.
- Lead the successful delivery of high-quality consulting projects, ensuring excellence in execution and client satisfaction.
- Knowledge of the human capital technology ecosystem.
- Excellent communication, presentation, and interpersonal skills.
- Strong analytical and problem-solving skills.
- Ability to lead and motivate teams.
- French is a must for Montreal-based candidates.
Total Rewards
The salary range for this position is $97,000 - $234,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.
Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.
Our promise to our people: Deloitte is where potential comes to life.
Be yourself, and more.
We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.
You shape how we make impact.
Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.
Be the leader you want to be
Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.
Have as many careers as you want.
We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.
The next step is yours
At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative.
We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or indigenouscareers@deloitte.ca for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).
By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.